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Customer Service Web Services

Location:
Charlotte, NC
Posted:
August 17, 2023

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Resume:

Lili S

Phone: 704-***-**** Email: ady0dg@r.postjobfree.com

PROFESSIONAL SUMMARY

More than five years of experience in designing, developing and testing middleware applications using MuleSoft ESB, WebSphere MQ.

Three plus years of experience in designing and developing MuleSoft integrations

MuleSoft experience in Development on AnyPoint Studio, Dataweave, Transformers, APIkit Router, RAML, Anypoint Platform, API Management etc.

Have demonstrated solid integration usage expertise with mule connectors such DB, HTTP, HTTPS, FTP, FILE, SFTP, JMS, Salesforce, SAP, etc.

Have Worked on JSON, XML, CSV and Flat File formats.

Have developed and maintained services based on SOAP and REST.

Superb expertise in using Maven build tools to create builds for deployment to CloudHub and Mule MMC.

Strong understanding of Waterfall, Agile, and JIRA for agile management

CI/CD process expertise with Jenkins, GIT, Bamboo, and Bitbucket

Strong analytical, interpersonal and communications skills.

Experience in working with business analysts, development groups in analyzing business specifications and in working with other testers to resolve technical and end-user issues SKILLS

● Anypoint platform: ESB, AnyPoint Studio, Anypoint API designer, Runtime manager, MMC, RAML, Cloud Hub, Exchange

● Languages: DWL, RAML, XML, Python, C#, JAVA, Mule Expression Language (EML)

● Connectors: HTTP, Salesforce, Database, Workday, FTP/SFTP, AMQP, Microsoft Service Bus, AWS S3

● Database: Oracle, MS Access, PL/SQL, MS SQL SERVER, MY SQL.

● Version Control: CVS, VSS, SVN, GIT and Clear case.

● Web Development Technologies: JSON, HTML, XML, XSLT, CSS, JavaScript, JQuery, AngularJS, AJAX.

● Messaging: Active MQ, Web Sphere MQ, Rabbit MQ, IBM MQ

● Development Tools: Anypoint Studio, Eclipse, Maven, Devkit, MS Visual Studio.

● Web Services: SOAP, REST, WSDL, CXF, WCF.

● Operating Systems: Windows, Mac OS X, Linux

● Testing Tools: Munit, Junit, Soap UI, Postman, XML Spy, TOAD, Putty, FileZilla PROFESSIONAL EXPERIENCE

Sedgwick Dublin, OH March 2022 - Present

Integration Developer/MuleSoft Developer

● Working on AnyPoint Platform, Flow Design, API Design. DataWave, Cloud Hub, Runtime Fabric, API Management, CRM and ERP system integrations.

● Create flows that provide and consume services (RESTful and SOAP).

● Create RAML specification in AnyPoint Platform, create flows on Anypoint Studio and transform messages using Dataweave.

● Working extensively on modeling messages using XSD, XML, RAML, and JSON.

● Work with the entire API development lifecycle from design & build to governance & management.

● Build the framework and infrastructure to provide API-Led connectivity to core business applications and provide overall support to the integration development center.

● Design system integrations to automate and scale business systems; create an efficient system with minimal manual work required from users.

● Partner with other teams to provide technical expertise in the optimization of integrations and data transfer to ensure they align with overall system architecture strategy and business needs.

● Design and implement testing strategies for middleware and integration solutions

● Ensure integrations are architecturally consistent, fit for purpose, meet requirements and comply with all relevant IT, business and security standards such as simplicity, usability, and reuse of technologies and solutions

Geico, Chevy Chase, MD August 2020 – February 2022 MuleSoft Developer

● Participated in requirement gathering sessions and designed technical design documentations for various interfaces

● Leveraged MuleSoft API led architecture to design APIs and integration patterns.

● Created and reviewed unit, integration, and system test plans.

● Documented the SOA interfaces detail designs and data mapping documents (STTM)

● Followed Agile methodology for development and status updates via scrum meetings and daily stand ups.

● Lead a team of onshore and offshore developers and provided status updates to clients and senior management

● Used MuleSoft Anypoint exchange, CloudHub and API manager

● Applied MuleSoft connectors such as Salesforce (SFDC) and SAP

● Configured EMS server and worked extensively on topics, bridges and queues.

● Created RAML files and heavenly used Data Weave 1.0 for data transformations and data enrichment

● Developed and designed XSLTS and XML schemas

● Extensively used Data Loader and Workbench to review and retrieve SFDC data objects

● Utilized MuleSoft cloudHub to configure and deploy applications. Nationwide,Columbus, OH

MuleSoft Developer July 2019 - July 2020

● Participated in Design, Development and Support phases of Software Development Life Cycle

(SDLC).

● Produced various documents such as High level, low level and topology design documents.

● Reviewed requirements with the Support Group and developed an initial prototype.

● Documented and designed RESTful APIs using RAML specification.

● Integrated web services and messaging systems with MuleSoft ESB.

● Created flows that use Scatter-gather and request-response patterns.

● Integrated enterprise databases with salesforce and AWS.

● Created HTTP inbound & outbound flows and tested its working functionality.

● Deployed mule ESB application to MMC (Mule Management Console).

● Deployed mule applications on various mule connectors/adapters, developing API, API management and services on CloudHub.

● Used MMC to monitor the request and response payload.

● Developed RESTful/SOAP web services in mule ESB based on SOA architecture.

● Implemented DataWeave expressions for transformations in DataWeave.

● Created mule flows to call other web services.

● Configured Mule process for fetching the data from the topic and making web service calls to the middle tier Mule ESB for processing.

● Applied AGILE methodology and participated in SCRUM meetings. COMPASS GROUP NAD, Charlotte, NC March 2004 – July 2019 TECHNICAL SERVICE SPECIALIST/ MOBILE SUPPORT

● Utilized Active Directory to check account status, created, managed, and modified user accounts.

● Troubleshoot and resolve onsite and remote desktop, laptop, and network problems.

● Provide initial LAN, computer hardware and software, Windows, and Microsoft Office via remote communication.

● Assist with Company-Wide Office 365 migration and troubleshooting of issues

● Implemented MAF and 2FA for mobile devices and computer resources

● Trained end-users in the use of technologies and their solutions

● Coordinate physical setup and configuration of PCs, printers, and other peripherals.

● Track and report incidents and provide timely responses to support requests, and ensure user satisfaction.

● Ensure compliance with support procedures related to timing, reporting, and follow-through.

● Work with high-level systems & technology support teams to ensure that incidents are properly completed.

● Provide after-hours and weekend support for end-users when needed.

● Assist with associate relocation to new offices/cubicles.

● Assist with small-scale department projects involving rollouts, deployments, and upgrades.

● Provided technical support, setup, and configuration of smartphone & tablet technologies.

● Coordinated escalations for device replacement

● Create technical documentation for projects, users, and upgrade services NETWORK SERVICE SUPPORT/PROJECT

● Supported high-speed internet solutions to our 1900 + field locations

● Implement Cisco managed switches and Cisco routers

● Support technical aspect of Compass Group internet connectivity deployment to field operations

● Responsible for providing remote in-unit network support which includes troubleshooting and resolving issues related to WAN\LAN connectivity. Wireless solutions, Firewall, and VPN configurations.

● Installing, updating, and configuring Cisco Meraki routers, as well as maintaining hardware and network devices.

● Provided excellent customer service to unit managers and customers EDUCATION

AWS Certified Solution Architect – ASSOC April 2022

MuleSoft Certified Developer- MCD 4.1 March 2019

DeVry University Columbus, OH November 2001

Bachelor of Science in Computer Information Systems REFERENCES

Available Upon Request



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