Akash Shrivastava
Enabling Operational Excellence & Sustainable Growth
Phone: +919*********
Email: **********@*****.***
Experienced operations manager with a focus on fostering effective team performance and customer relationship development. Proven track record in diverse sectors such as FMCG, retail operations, logistics, and e-commerce, demonstrating adaptability and continuous learning. Experience
Senior Team Lead (Hub Management)
Direct Powered By ShopKirana E Trading Pvt. Ltd., January 2022 - Present Managed warehouse operations including inventory receipt, issues STO/STN/MIN/MRN/BTN, logistics and inventory updates. Prepared SAP MIS reports and PPTs as per managerial requirements and functional specifications.
Coordinated all departments related to materials and boosted team performance through effective communication.
Oversaw inward & outward load handling, route planning, transporter alignment and documentation of all warehouse operations. Responsible for maintaining HUB hygiene and trained employees to ensure quality of work.
Manager FMCG & Logistics
Airplaza Retail Holdings Pvt Ltd (Vishal Mega Mart), January 2019 - February 2022
Executed established policies, procedures, initiatives and directives regarding store operation, visual merchandising and staff training. Increased store productivity and profitability by executing store operation excellence programs.
Managed and coordinated all aspects of logistics services. Developed and maintained strong relationships with customers by understanding their requirements and providing exceptional service. Successfully liaised with Government Officers to obtain necessary certificates and licences required for running the retail stores. Assistant Manager-Operations
Aloft Hotels, May 2014 - December 2018
Managed all aspects of store operations as the sole custodian of assets. Achieved targets, maintained profit margins and controlled operating expenses.
Initiated catchments penetration and conducted training and scheduling of staff.
Cleared Food Safety Audit with 100% score in all Store Bhopal District. Managed process implementation and adherence.
Skills
Customer relationship development
Team management
Operations competencies including
route planning, inventory, fleet, and
stock audit management
Sourcing and purchasing
Cost control
Warehouse operations management
SAP MIM and SAP SD
RETAILEX, POS, RXL
MIS & Reporting
Proficient in MS Excel
Understanding and implementation of
user requirements
Strong communication skills
Knowledge in store and visual
merchandising
Education
Bachelor of Science in Hospitality
and Hotel Administration
Institute of Hotel Management
(Gwalior), Affiliated to NCHMCT
Additional Details
Address: Nagar Nigam Colony Morar,
Gwalior MP
Date of Birth: 8 Aug 1991
Industry Preference: Retail, FMCG,
Supply Chain Management, QSR,
Hospitality, Aviation
Hobbies: Making new friends, helping
others
Marital Status: Married