Care Representative Customer
Resume:
VIRLESIA S WATTS
**********@*****.***
New York Life Insurance Co
Claims Representative
*/**** – Present
Contract Changes
• Responsible for inbound calls from family member or agents to assist with submitting a death claim and ensuring all information was correct to pay claims to grieving families.
• Current position includes updating information on contracts such as face reductions when requested, sending out duplicate policies and removing riders. Medi-Lynx Cardiac Monitoring
2/2017 – 7/2017
Reimbursement Clerk
• Answer calls from major health insurance companies to start the appeal process to be ensure that payments were correct, while also fact checking invoice AmerisourceBergen
6/2014 – 1/2017
Customer Care Representative
• Responsibilities included inbound and outbound calls for pharmaceuticals medications which provided inventory and emergency supply for varies hospitals EDUCATION
El Centro College Dallas Texas 1988-1989
Contact this candidate