Customer Service Cdl A

Richard Jones

CDL-A Driver

269-***-**** **********@*****.*** Caledonia, Mi 49316

CAREER OBJECTIVE

Highly experienced driver with demonstrated ability to quickly learn new routes, complete work orders and maintain efficient delivery schedules. Proven track record of on-time delivery, customer satisfaction and communication with dispatchers.

EXPERIENCE

CDL-A DEDICATED(LOCAL) DRIVER, Mondovi, Wi

Marten transport, February 2022-August 2023

Followed established safety protocols when operating delivery vehicles in congested areas or hazardous weather conditions.

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Successfully navigated GPS system when necessary for unfamiliar destinations or alternate routes due to road closures.

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• Inspected and maintained vehicle supplies, parts, and fluid levels.

• Read maps and followed written and verbal geographic directions.

• Ensured timely delivery of goods while complying with all applicable traffic laws.

• Monitored traffic patterns and road conditions regularly in order to avoid delays.

• Adhered to all federal, state, and local regulations regarding vehicle operation while on the job.

• Verified that orders were complete before departing from shipping locations. Maintained accurate records of deliveries and pickups including shipment numbers, delivery times, and customer signatures.

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CDL-A DELIVERY DRIVER/ FORKLIFT OPERATOR, Wayland, Mi USF HOLLAND, October 2020-October 2021

• Managed and coordinated multiple projects while ensuring timely completion.

• Responded quickly to meet customer needs and resolve problems.

• Met deadlines while maintaining high-quality deliverables.

• Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.

• Committed to delivering excellent customer service while working in a fast-paced environment.

• Worked with coworkers to complete tasks.

49316, Grand Rapids, Mi

Unemployment,

Voluntary lay off (covid)

March 2020-October 2020

CDL-A DELIVERY DRIVER/ WAREHOUSE, FORKLIFT, MOFFET, Wyoming, Mi Beacon building products, March 2017-March 2020

• Provided efficient and courteous service to customers at all times.

• Focused on learning new skills and staying updated with industry changes.

• Troubleshot minor problems and reported larger technical issues.

• Participated in ongoing training to enhance own job skills and knowledge.

• Managed and coordinated multiple projects while ensuring timely completion.

• Worked with coworkers to complete tasks.

• Committed to delivering excellent customer service while working in a fast-paced environment.

• Responded quickly to meet customer needs and resolve problems.

• Met deadlines while maintaining high-quality deliverables.

• Identified ways to improve efficiency in operations and implemented process changes. CDL-A O-T-R DRIVER, Battle Creek, Mi

J&l trucking, June 2013-March 2017

• Met deadlines while maintaining high-quality deliverables.

• Performed general maintenance and repair.

• Performed routine and scheduled maintenance services.

• Provided efficient and courteous service to customers at all times. SKILLS

Customer Relationships Navigation Planning Customer Satisfaction Loading And Unloading Route Planning Daily Logs Customer Service

CERTIFICATIONS

• CDL-A • Forklift

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