.

CONTACT

West Grove, PA *****

215-***-****

ady06v@r.postjobfree.com

SKILLS

• Staff Management

• Team Leadership

• Advertising Techniques

• Sales and Marketing

• Customer Service

• Coordinate Events

• Coaching and Mentoring

• Working with children and

young adults for over 20 years

Hard-working professional with over 20 years of experience and a proven knowledge of customer service and employee management. Aiming to leverage my skills to successfully help your organization run smoothly and perform at peak levels.

WORK HISTORY

November 2022 - Current

Manager Mathnasium Learning Center, Chadds Ford, PA

• Accomplished multiple tasks within established

timeframes.

• Onboarded new employees with training and new hire documentation.

• Cross-trained existing employees to maximize team agility and performance.

• Maximized performance by monitoring daily activities and mentoring team members.

• Delivered feedback to decision-makers regarding employee performance and training needs.

• Coordinates with schools and guidance counselors to encourage the use of our facility and mentors to better students performance in SAT and PSAT testing

March 2022 - October 2022

Warehouse Associate Martin-Brower, Coatesville, PA

• Worked safely around moving machinery.

• Prepared orders for shipment by systematically picking, packing and labeling merchandise.

• Inspected incoming and outgoing shipments to verify accuracy and prevent errors.

• Cleaned and maintained warehouse in compliance with OSHA safety standards.

• Performed inventory control, such as counting and stocking merchandise.

• Checked packages and merchandise for damage and

notified vendors.

JENNIFER BROOKS

• Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution.

• Recorded information, shortages and discrepancies to keep records current and accurate.

• Compared received packages against shipping documents.

• Handled daily customer service aspects and maintained positive relationships with external customers and freight partners.

February 2021 - March 2022

Accountant CHESTER COUNTY JUSTICE CENTER, Court

• Bookkeeping for PA Inheritance Tax

• Balance budget for end of month

• Bank deposits and new client files as needed

October 2019 - February 2021

Mail Room Clerk Chester County Justice Center, West Chester, PA

• Deliver mail, postage outgoing mail

• Picking up and delivering, packages

• General postal duties for the County

July 2014 - October 2019

Letter Carrier/Supervisor UNITED STATES POSTAL

SERVICE

• Deliver mail to residences and business establishments along specified routes by walking and/or driving, using a combination of satchels, carts, cars, and small trucks

• Return to the post office with mail collected from homes, businesses, and public mailboxes

• Bundle mail in preparation for delivery or transportation to relay boxes

• Answer customers' questions about postal services and regulations

• Managed rural and city carriers within the post office while in a Supervisory capacity for Postmaster in his absence. January 2012 - January 2014

Administrative Assistant AVON GROVE CHARTER

SCHOOL

• Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals

• Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs

• Order and dispense supplies

• Covered classes when needed

January 2001 - January 2011

Youth Program Director YMCA - JENNERSVILLE

• Supervised 35+ employees within the YMCA

• Created yearly budgets for youth department

• Created new programs for infant through teens to help promote healthy habits

• In charge of the only youth theater program within the Brandywine Valley YMCA Association

• Additional responsibilities included opening and closing facility, giving tours, and selling memberships.

EDUCATION

2004

B.A. Business

WILMINGTON UNIVERSITY NEW CASTLE, DE

1998

A.A Business

CCBC CATONSVILLE, MD

1994

High School Diploma

MT. HEBRON HIGH SCHOOL ELLICOTT CITY, MD

.

Contact this candidate