Customer Service High School

Jazale Johnson

**** ***** **, ******* ******, TX 75244, Dallas Tx, Texas, 75244, US 562-***-****

***********@*****.***

Professional Summary

Achieved success in providing unsurpassed customer service.

Motivated to address customer concerns directly and efficiently, develop proactive solutions, and implement

corrections quickly.

Skills

* Multi-line phone talent * Client-focused

* Excellent communication * Conflict and dispute resolution

* Quick learner

Education

High School

John Marshall High School ‘San Antonio, Tx

Work History

Call Representative April, 2022 to January, 2023

Human Services Department-Medicaid ‘San Antonio, TX

* Assisted customers by answering a wide range of questions about available merchandise, current prices, and

upcoming company changes.

+ Routed incoming calls to the most qualified personnel and departments within the company.

+ Improved customer supported by establishing a collaborative service environment,

Accomplishments

* Developed

* Guided

* Prepared

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