Ratna Anastasia Behar

917-***-****

**** ******** – Elmhurst, NY. 11373

E-mail: adxzyr@r.postjobfree.com

Qualifications:

• Fourteen years of Banking Industry & Customer Service experience

• Experienced in Bookkeeping, Data Entry, General ledger, Payroll

• Microsoft Word, Excel, Teller Express, Outlook

Experience:

01/20-01/23 NTT Industries (Metal, Marble, Wood & Glass Maintenance)

• In charge of creating Work Order using Bluefolder system

• Monthly and Annually spreadsheet Report

• Weekly work tracking for buildings maintenance

• Correspondence, Scheduling and Data entry

01/06-1/20 JPMorgan Chase Manhattan Bank, New York, NY Sr. Associates Banker/Head Teller

• In Charge of Branch Vault, incoming-outgoing currency shipment

• ATM & Vault custodian, Approval & Override teller transactions

• Processing paper work for Foreign check, Handling transaction foreign currency, Mutilated currency, Counterfeit currency, Maintain compliance regulations, Processing currency transaction report and suspicious activity report

• Processing transaction for Private Client Banking, Business Payroll

• Daily Vault Balancing and Investigated teller’s discrepancy

• ATM verification, audit and Investigation

• Identified potential fraudulent activity, money laundering and Client Associates - Customer Service

• Handling customer issues with their accounts which may involve researching fraudulent transactions, online banking, and electronic banking system

• Customer assistant – greeter and assist customers with all banking manners 02/03-12/05 Multi Media Warehouse, New York, NY

Bookkeeper

• Maintained records of financial transactions for establishment

• Verified, allocated, and posted details of business transactions to subsidiary accounts in journals or computer files from documents

• Reconciled and balanced accounts, Payroll

02/00-12/01 Marriott Hotel, Denver, Colorado

Receptionist

• Customer service, taking reservations, welcoming guests

• Dealing with payments and issuing keys

Banquet

• Prepared food for party

• Server

Education and Training:

Urban Bankers Coalition Teller Training Program, Brooklyn, NY Received Certificate Banking Qualification (2005)

Pasadena City College, Los Angeles, California

Received Associates of Art Degree in General Business Administration (1993) Languages: English & Indonesian

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