Driving Instructor

Brandi Robinson

************@*****.*** 716-***-****

OBJECTIVE: To open the first black woman-owned driving school that more than helps people pass the test. To teach how to drive safely and with confidence and offer a life skill that opens doors for a successful future.

SUMMARY of QUALIFICATIONS

●Proficient as a driving instructor with a pristine personal driving record

●Excellent interpersonal skills, phone and office etiquette

●Excellent stress and time management skills

●Route management skills

●Administrative, customer service and collections experience

●Proficient computer skills: Windows, MS Word, Excel and WordPerfect

EXPERIENCE

Stevens Driving School, West Seneca, NY 2016 -2021

●Scheduling for students’ appointments

●Instructor of NYS driving procedures & regulations

●Confidence and life skill trainer

Another Beautiful Creation, Niagara Falls, NY 2009 – 2011

Owner/Operator

●Makes and markets personalized gift baskets

●Responsible for all aspects of advertising, designing, producing, sales, and shipping of product

Watts Pharmaceuticals, Tonawanda, NY 2003 – 2005

Administrative Assistant

●Processed company correspondence

●Upgraded office filing system

●Created a computerized database

●Typed correspondence

●Trained new employees

Proline Debt Solutions, Tonawanda, NY 2001 – 2003

Debt Recovery Specialist

●Answered inbound calls in support of customer needs

●Explained step-by-step options to customers

●Reviewed and issued audits on account information and processes

Capital Management Services, Buffalo, NY 1998 – 2001

Debt Recovery Specialist

●Answered inbound calls in support of customer needs

●Explained step-by-step options to customers

●Reviewed and issued audits on account information and processes

●Performed queries in multiple databases

●Followed government regulations

EDUCATION

Erie Community College, Buffalo, NY

AAS, Business Operations - 1997

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