ERIC SANTIAGO
PL/SQL Developer
adxzrf@r.postjobfree.com
**** ****** ***** **. ************, Oh 43068
AREAS OF EXPERTISE
Enterprise Resource Planning (ERP)
Business Intelligence
Database Analytics
Dashboards & Reporting
Data Visualization
SDLC Methodology
Banner ERP
SAP Crystal Reports
FormFusion
IBM Cognos, WebFOCUS
MS Office
EDUCATION
MBA, Management Information Systems
Pace University, New York, NY
BBA, Accounting
Bernard M. Baruch College, New York, NY
PROFESSIONAL TRAINING Certification in Micro Computers, Columbia University
PROFESSIONAL EXPERIENCE
Enterprise Administrator 2022 – 2023
Capital University
Manage the deployment of Ellucian Colleague ERP modules and set up new users.
Computer Consultant 2021 – 2022
Abbott Nutrition / JP Morgan Chase, Columbus, OH
Gathered Requirements to automated manual reports using MS Access to reduce processing time while improving accuracy. Evaluated and deployed coding improvements to several Oracle applications to improve performance.
Programmer Analyst 2011 – 2021
Denison University, Granville, OH
Oversaw implementation projects for Banner ERP modules: Human Resources, Position Control, Finance, and Financial Aid. Key stakeholder in the strategic planning and development of several operational processes developing Unix scripts, meeting regularly with critical staff throughout the organization, ensuring ERP alignment with departmental goals. Reduced time requirement to generate student bills by 75% while improving appearance and ease-of-use. Improved report readability and user-friendliness by implementing FormFusion for report creation. Created training curriculums for new features of the Banner ERP software.
Computer Consultant, WebFOCUS & Oracle PL/SQL Development 2010 – 2011
Nationwide / JP Morgan Chase, Columbus, OH
Built and modified reports using PL/SQL and WebFocus to direct business solutions in large, financial environments. Analyzed Oracle databases, identifying opportunities for improvement and enhanced metrics. Significantly improved data quality using Oracle Stored Procedures. Provided hands-on training to consultants, sharing detailed knowledge of WebFocus and PL/SQL code writing.
IT Systems Analyst 1999 – 2010
American Electric Power, Columbus, OH
Data Administrator for several Oracle databases. Analyzed and interpreted data and processes, implementing new practices and procedures to improve data quality and accuracy. Interfaced with operational teams regularly to understand requirements and develop business cases to implement systems improvements. Maintained a Critical PowerBuilder applications used by >1400 users.