Heidi J. Kitner

P.O. Box ***-- **** Veterans Way, Ickesburg, PA 17037

adxzof@r.postjobfree.com Cell: 717-***-**** Home: 717-***-****

Objective

To bring to your organization enthusiasm, dedication, time management skills, excellent work ethic, and superior customer service skills, combined with a desire to learn and grow in my new position.

Education

Vance Sr. High School graduate 1988

Vance-Granville Community College 1990-1991

Certified in Microsoft Office 2000

Work Experience

Receptionist at Regester Chevrolet 2018-2020

Greeting customers and answering billing questions, as well as keeping coffee and refreshments available to customers to ensure a positive experience. Personal assistant to the General Manager. Stocked in and cataloged new vehicles as they came in. Ran and created reports on sales, inventory and salesmen performance on a weekly and monthly basis. Ordered supplies for the dealership. Answered the phone and directed them to the department that would best suit their needs. Dispatched maintenance and roll back trucks for vehicles that would not operate. Organized and performed various duties for semi annual community events, gifts, food, invitations and ensuring they are mailed in a timely manner. Keep client records up to date. Dealt with customer payments. Created a detailed manual for the duties for my position when I realized I needed to leave my job there to ensure a smooth transition for both company and new hire.

West Perry School District 2015-2018

Responsible for classroom preparation, taking attendance and meal count. Assisting in lesson planning and preparation. Assisting in teaching and activities, crafts and music. Helping to evaluate students. Teaching proper social interaction skills. Various duties throughout the day as needed.

First National Bank of Mifflintown 2000-2003

Responsible for assisting customers with banking accounts, opening new accounts, Overseeing and assisting new hires, and assisting in money transfers into and out of branch offices.

IntelliMark, Inc. 1998-2000

Responsible for computer technical support for various company accounts, training new hires, as well as running professional testing sites for the campus.

Rite Aid Corporate 1995-1998

Responsible for assisting Rite Aid store management as well as pharmacist and pharmacy technicians with computer procedural, hardware and software support. Working with store personnel and computer field technicians to coordinate assistance as needed. Also, taught corporate classes on store operating systems and procedures.

Interests and Activities

I enjoyed being a stay at home raising my children for the past 13 years. I also enjoy music, playing piano, script writing for stage performances, theater and acting, animals, working with the elderly, community outreach, Assisting with youth groups, painting, crafting, and reading. I love helping people when and where I can.

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