Customer Service Representative
Resume:
Miracle Ramsey
Lagrange, Ga *0240
***************@*****.***
Objective:
To obtain a position with a company that will allow me to expand my knowledge and skills.
Education:
2015-2016 Attended Troup High School.
Experience:
Domino’s Pizza - March 3, 2022-October 28, 2022
Customer Service Representative:
o Received and processed telephone orders in person and over the phone o Take inventory and completed associated paperwork. o Stocked and organized ingredients.
o Greet customers.
o Operated the cash register and collected payments from customers. o Provided customer service over the phone and in person. o Helped customers with questions or issues.
o Provided friendly responsive service to all customers. o Handled customer complaints.
Great Wolfe Lodge-April 8, 2021-October 18, 2021
Housekeeper:
o Responsible for day to day cleaning tasks, including bathrooms, changing bed linens, mopping, dusting, cleaning and organizing. o Provided housekeeping services.
o Prepared rooms for guests.
o Ability to operate cleaning tools.
o Provided customer service to guests.
o Handled hazardous materials safely.
o Trained new housekeepers.
o Communicated with other housekeepers and management. American Home Shield- January 3, 2021-April 5, 2021 Customer Service Representative:
o Listen to customer concerns.
o Answer customer questions and provide information about company’s products and services.
o Memorized entire line of company products and services including prices and special discounts to be able to answer customer questions quickly and efficiently.
o Remained courteous and calm even during moments of customer dissatisfaction.
o Handled an extreme number of calls with duties including signing up new customers, retrieving customer data and also cancelling services. o Provided detailed, personalized, friendly, and polite service to ensure customer satisfaction.
Skills: Customer Service, Attention to detail, Organizational skills, Ability to learn and adapt.
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