Customer Service Representative
Resume:
SAVANNAH GARCIA **** N **TH ST
COLTON, CA *****
adxzbs@r.postjobfree.com
EXPERIENCE
SAC Health, San Bernardino CA- HIM Specialist
● Use Epic Management system
● Answer Phones and confirm specific information
● Verify information
● Run Insurances
● Manage Clinic Folders
● Scan Documents into correct folder
● Receive ongoing mail
Arrowhead Regional Medical Center, Colton CA- OA III 01/2022- 11/2022
● Use Epic Management system
● Register Patients to correct Outpatient Clinics
● Verify information
● Run Insurances
● Update any new information
Kaiser Permanente, Riverside CA- Patient Registration 08/2021- 01/2022
● Use Epic Management system
● Scheduled upcoming apts
● Register Patients
● Verify information
● Run Insurances
Phoenix Community Counseling, San Bernardino CA- OA II
08/2019-06/2021
● Answered incoming calls
● Scheduled upcoming apts
● Assigned patients to correct doctors
● Opened and closed patients episodes
● Used “Avatar” System
SKILLS
● Fast Learner
● Team Leader
● Hard working
● Self-Motivated
● Organized
● Skilled Problem
Solver
● Troubleshooting
● Computer Literate
● Active Listening Skills
● Resourceful
● 55-60 wpm typing
PROFESSIONAL SUMMARY
Resourceful and quick-thinking. Customer service representative, with over 4 years experience. I bring experience in high volume, including handling customer/ patient complaints and inquiries. Reliable, hard working customer service representative, committed to getting each job or task done as quickly, efficiently and safely as possible. EDUCATION
Colton High School, Colton CA- General Studies
02/2016-06/2016
Contact this candidate