CONTACT

Address : Palmetto, FL *****

Phone : 941-***-****

Email : adxza9@r.postjobfree.com

SKILLS

• Cocktail Knowledge

• Wine Service

• Sales Expertise

• Guest Relations Management

• High-Volume Dining

• Service Prioritization

• Menu Memorization and Presentation

• Judgment and Decision-Making

• Order Accuracy and Delivery

• Transactions and Cash Handling

PROFESSIONAL SUMMARY

Motivated and reliable server with over 12 years of success in providing excellent customer service and creating memorable experiences for guests. Trained in POS systems and tableside serving with understanding of wine service,food and beverage pairing, and excellent salesmanship. WORK HISTORY

Server, 12/2022 to Current

The Melting Pot Restaurants Inc. - Sarasota, FL

Salon Assistant, 09/2019 to 10/2020

Hair Antics - Bradenton, FL

Server, 05/2016 to 08/2018

Outback Steakhouse - Bradenton, FL

Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.

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Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

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• Carried out complete opening, closing and shift change duties. Supervised dining table set-up to prepare for diversity of event types, following strict service standards.

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Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.

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Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.

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• Assisted hair stylists with colorwork by applying base colors and toners. Completed basic styles for regular customers by using strong blow-drying and curling abilities.

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• Prepared and mixed color formulas for clients' hair.

• Updated client records and maintained client confidentiality.

• Prepared clients for hair cuts and styles with soothing shampoo work. Served food and beverages promptly with focused attention to customer needs.

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Worked with POS system to place orders, manage bills, and handle complimentary items.

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Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.

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Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.

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Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.

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BRITTANY ST GEORGE

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