Scrum Master Project Manager

CAREER HIGHLIGHTS

*+ years’ IT experience in Consulting, Banking and Technology Companies

Comprehensive experience leveraging Scrum, Kanban, SAFe and Pair work for the adoption of agile mindset.

Empowered both collocated and globally distributed teams.

Skilled in using different ALM tools such as JIRA, Confluence and Trello

Knowledgeable in DevOps, CI/CD pipeline and Release Management

Excellent Leadership, Communication, Analytical, Conflict Resolutions, Team bonding, Time management skills

Team Agile Coach with experience helping team grow in their agile maturity within shortest sustainable time.

Certified SAFe Scrum Master (SSM), Certified Scrum Master (CSM), Certified Scrum Product Owner (CSPO)

PROFESSIONAL EXPERIENCES

Scrum Master Global Logic Charlotte, NC July 2022 – Till date

Facilitating Agile Adoption: Guiding the team in understanding and embracing Agile principles and practices. Introducing Scrum ceremonies, roles, and artifacts to ensure a common understanding among team members.

Team Formation and Dynamics: Assisting in forming a cohesive and self-organizing team. Establishing team norms, defining roles and responsibilities, and promoting effective communication and collaboration.

Project Initiation and Planning: Collaborating with the Product Owner and stakeholders to define project goals, scope, and product backlog. Facilitating the creation of a project roadmap and assisting the team story mapping.

Sprint Planning and Execution: Guiding the team through sprint planning to commit to set of achievable goals, inspection of progress during the Daily Scrum, showcasing product increment and obtaining feedback from stakeholders during sprint review and identifying opportunities for improvement during sprint retrospective.

Removing Impediments: Identifying and addressing any obstacles or impediments that hinder the team's progress. Acting as a servant leader by removing blockers and enabling the team to achieve its sprint goals.

Stakeholder Management: Facilitating communication and collaboration between the team and stakeholders. Providing transparency into the team's progress, managing expectations, and addressing any concerns

Continuous Improvement: Promoting a culture of continuous improvement within the team. Assisting the team in implementing and experimenting with process changes to optimize productivity and quality.

Metrics and Reporting: Tracking and analyzing scrum metrics, such as velocity, predictability, cycle time and burn-down charts, to provide insights into the team's progress and performance.

Coaching and Mentoring: Providing guidance and coaching to the team members on Agile principles, practices, and self-organization. Supporting individual growth and development and fostering a learning environment.

Agile Tools and Practices: Utilizing Application Lifecycle Management tools, such as JIRA or Trello, to facilitate backlog management, sprint tracking, and collaboration. Promoting the adoption of Agile engineering practices, such as test-driven development or continuous integration, to ensure high-quality deliverables.

Scrum Master Infosys Charlotte, NC June 2020 – July 2022

Senior Scrum Master for 2 Scrum teams in a Scaled Agile Environment, supporting 9 Business Applications.

Strategized with DevOps team to implement a managed release process after a planned enterprise release.

Collaborated with Jira Align Support Team to introduce the new Jira Align to our Line of Business (LOB).

Created issue filters on Jira Boards to ensure proper management and remediation of non-compliant tickets.

Partnered with the product team to align the product roadmap with the team's deliverables.

Fostered alignment of teams with the Vision of the Agile Release Train (ART) in each Program Increment (PI).

Regularly attend Scrum of Scrums (S2) meetings to provide updates on team progress towards PI objectives.

Proactively worked with teams to ensure timely closure of remediation items well before their due dates.

Developed a comprehensive Jira dashboard as a centralized hub for tracking all Jira items.

Coached delivery managers and tech leads to prioritizing backlog items, ensuring a healthy backlog.

Participate in community practice sessions to adapt and learn best practices for managing teams effectively.

Facilitate all scrum events to promote transparency and lean thinking.

Scrum Master Bank of America Charlotte, NC November 2018 – June 2020

Promoted a culture and mindset for continuous learning, transparency, inspection, and adaptation.

Empowered the teams with training and coaching for agile mindset adoption for collaboration and engagement.

Shared Best Practices in Community of Practice to help other Scrum masters and Product Owners.

Removed impediments to the team’s progress to ensure seamless flow and delivery of value.

Organized information radiators in JIRA and JIRA Align for each Iteration Review and Product.

Facilitated all scrum events to promote transparency, inspection, and adaptation.

Empowered scrum teams to be self-managing, cross functional and contain generalizing specialists.

Partnered with other scrum masters to identify and manage upstream and downstream dependencies.

Facilitate Agility Health Assessment for teams to understand their agile maturity and promote growth.

Monitored the team’s digital footprint in the Agile software systems of record to ensure compliance with Sarbanes-Oxley and other regulatory requirements within the company.

Scrum Master Anthem BCBS Norfolk, VA July 2016 – November 2018

Lead the scrum team through transformation from waterfall to agile.

Facilitated effective story writing workshop to meet the Definition of Ready agreed upon by the team.

Facilitated sessions for compiling the Definition of Ready, Definition of Done & Team Norms for the team.

Facilitated all scrum events to promote empiricism and lean thinking.

Captured scrum metrics and analyzed every sprint during retrospective to identify opportunities for improvement.

Scrum Master DSV Global Transport Sterling, VA September 2015 – June 2016

Partnered with Agile Transformation leaders to help transform the team from waterfall to agile.

Protected the team from external interference while removing impediments towards their delivery.

Trained team members on each scrum event, and the value they provide in the scrum framework.

Educated a newly formed team on the value of Agile and how scrum can be used for delivery.

Coached product owners on effective backlog management and improvement of product backlog health.

Project Coordinator Pinnacle Logistics Dallas, TX February 2014 – May 2015

Supported the Project Manager and Project Lead by assisting with assigned duties to ensure successful project.

Collaborated with the Project Manager to prepare contracts, ensuring adherence to project requirements.

Ensured maximum productivity by implementing effective strategies and optimizing resources to achieve goals.

Compiled and maintained status reports, providing timely updates on project progress and milestones.

Utilized excellent communication skills to effectively engage with stakeholders, throughout the project lifecycle.

EDUCATION

•BSc. Computer Science St Mary’s University College

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