Customer Service Warehouse Associate

Denisse Williams

**** *. **** **

Apt. ****

Phoenix, AZ, 85053

********.*********@*****.*** / 602-***-****

Summary

Dedicated bilingual customer care professional with over 15 years providing excellent and consistent customer service. Passionate and eager to help others. Strong Ability to demonstrate leadership as well as working in a team setting. Attentive to details. Proven ability to work well under pressure. PROFESSIONAL EXPERIENCE

Amazon Fulfillment Center

09/2022- 03/2023

Warehouse Associate

● Assisted filling orders

● Loading and unloading shipments

● Processing orders

● Following safety standards

● Assisted sorting inventory

● Marking and labeling

● Clear verbal communication

with team

Grilled Addiction Catering

03/2019- 05/2021

Server/banquets

● Assisted in events preparations

● Leading customers to the table

● Checking table decoration

● Completing guests requests

● Refilling glasses

● Setting buffet areas for service

● Replenishing buffet food

Pappadeaux Seafood Kitchen

04/2015- 12/2018

Server

Provides an excellent dining experience to all guest with efficiency and great customer service

● Communicate with customers regarding orders, comments, and complaints

● Familiarize guests with menu and daily specials

● Request and record customer orders, and compute bills using cash registers, multi-counting machines or pencil and paper

● Interacts with guests by accurately taking food and drink orders Born to Cook Catering 03/2004- 08/2006

Event Coordinator/Bartender and Driver

● Prepared and served food items and spirits to clients hosting special events

● Transported meals to off-site locations

● Organized all menu items

● Arranged tables and chairs per client’s request

● Assisted with decorations, setup, and clean up after all events Wild Wing Café 04/2002 - 11/2004

Server

● Provided excellent service to ensure customer’s satisfaction

● Performed various front of house duties such as accurately taking orders, delivering and taking payment

● Communicated order details with kitchen staff to further ensure accuracy

● Familiarize guests with menu and daily specials

Request and record customer orders, and compute bills EDUCATION/TRAINING

Certificate of Completion, Phoenix Bankwork$, 8/30/18 H.S. Diploma, Nashua High School

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