Terry Griggs

312-***-**** • adxz30@r.postjobfree.com

PROJECT MANAGEMENT

Telecommunications Project Execution Troubleshooting Dedicated, energetic and resourceful project manager with expertise in telecommunications, building client relationships, and managing tight deadlines WORK EXPERIENCE

Freedom TV, LLC 03/2017- PRESENT

Project Manager

• Manages client relationships by securing customer contracts

• Tests strength and integrity of the signal to customers’ equipment through the administra- tion of troubleshooting

• Reconciles customer accounts and ensures application of proper credit

• Documents shipping invoices and credits in Excel and provides equipment delivery up- dates to customers via phone and email

Simply Renovations, LLC 12/2013- 03/2017

Project Manager

• Expertly managed all phases of renovation and improvement projects

• Coordinated project efforts with vendors, suppliers, sub-contractors and owners

• Tracked renovation schedule and led well-planned re-construction efforts

• Provided cost estimations and maintained projects within budget guidelines Global Crossing Chicago CME 03/2008- 12/2013

Telecommunications Maintenance Manager

• Implemented growth and mapping for DACS Tellabs 5500 (3x1); (3x3); 5300(1x0); 532E/532L (1x0). Alcatel 1631 SX (3x1) (1x0); RDX 370 (3x1) (1x0; ECS (3x1); (1x0)

• Rectified customer complaints regarding calling cards, private lines, 800/888 numbers, ANI's, Authcodes, Account Codes, Cross-talk, Echo, Static, Disconnects, and Dedicated Lines

• Maintained communications circuits/systems, conducted signal processing and trou- bleshoot circuits/system outages

• Designed, installed, and maintained circuits

Terry Griggs 312-***-****

EDUCATION & CERTFICATIONS

Jones Commercial High School- Chicago, IL

Columbia College- Chicago, IL

Tellabs Certified

Nortel Certified

PROFESSIONAL SKILLS

• Advanced understanding of Novel, Windows, DOS, Microsoft Applications, Smart sheet, Lotus 1-2-3, DMS 500, React, DCACS, and Tellabs Script File Functions

• Excellent written and verbal communication skills

• Exceptional multitasking and problem-solving abilities

Contact this candidate