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Support Specialist It

Location:
Lebanon
Salary:
1000
Posted:
June 30, 2023

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Resume:

CURRICULUM VITAE

PERSONAL DETAILS

OBJECTIVE

My desire is to find a stable yet challenging position in a professional environment. Being currently looking for a job, I allow myself to offer you my candidacy for a position within your company. I am Mohammed Ali MAHFOUZ, Lebanese, to immigrate and work for your company. My experience has allowed me to acquire all the knowledge necessary for the proper reception of the tasks of the position to be filled. The confrontation with the vagaries of the job allows me to be able to respond to all the unforeseen in complete autonomy. Integrating your company represents for me a real challenge for my future in which I could express my work and my honesty entirely. I remain at your disposal for any additional information or interviews. Please accept, Madam, Sir, the expression of my sincere greetings PERSONAL DETAILS

Name: Mohammed Ali

Family Name: MAHFOUZ

Email Address: adxz1k@r.postjobfree.com

Mobile: 009********** or phone number: 009***-****** Address : Hadath Beirut – Lebanon

Date and place of Birth: Al Hara 26/12/1995

Driving License: I have a driving License in my country Gender: Male

Nationality: Lebanese

Civil Status : single

Permanent Address: Hadath, Beirut

LANGUAGES KNOWN

Arabic and French and English

EDUCATIONAL QUALIFICATION

Technical License Certificate Informatics major :Software Branch on 2022. Basic language: Arabic

3rd year at Lebanese University Business major.

WORK EXPERIENCE

Work Experience

1. Mahfouz Company & sons for socks and cotton products Post: Merchandiser in Carrefour for Ouno Mahfouz

From March 2017 till now at afternoon shift .

2 . In Allianz Insurance Company in Beirut

Customs services

From Feb 2019 till 30/3/2020

Developed and implement new marketing sales and make follow up with customers and contact

Ensured that new clients will grow into a loyal customer

Increase the customer satisfaction rate

Improved the communication with the marketing department to reach and cover almost clients and worked with a good team work

Collect and analyzed data on an established customers, competitors and marketing channel and sources.

3. The school Tahwitat al Ghadeer

Post: IT

Starting from Feb 2022 till present

I am an IT support specialist eager to become a field technician. I have experience this school mentioned above in field work, and coworkers often say that I am a quick learner. I am highly motivated because I enjoy being in every place needed my skills and my job duties fast and with professionalism for work rather than behind a desk .

Skills:

Coached newly-hired IT specialist on advanced technical procedures.

Assisted clients with diagnosis of software and hardware issues and concerns.

Encouraged timely and relevant upgrades for clients’ products as necessary.

Identified new parts-ordering solution which led to a client wait time reduction and an increase in client satisfaction by 39%

Assisted IT director with administration applications, reducing workload by 19% Hobbies:

I am interested for volunteering work, traveling, swimming and making sports. Certificates:

I have Technical License Certificate information major: Software Branch from Dekwaneh on 04/07/2022. And 3 rd year at Lebanese University major Business and still continuing I have work experience on IT on School of Tahwitat Al Ghadeer and in Alliance Insurance company.

I consent to the processing of my personal data for the purpose of recruitment for the position to which I am applying

Note: more information and reference is available upon request.



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