Customer Service Human Resources

Patricia Hynard

ats) ***.**** **************@*****.*** ‘West Monroe, LA 71291

Dependable worker with knowledge ofeustomer sence, dataentry and econds management. Pad Employes every Fda:

Delvered imotces and cashed checks. Highlyorgantzed and self motivated. wih exellent conomunieaton and nerpersonal

skills Demonstrated ably to priontice tasks and meet deadlines During weckends and evenings cooked and was cashler and

‘walress at Family Resturant. Durng spare time I leaned Aparoments houses and businesses.

EXPERIENCE

‘SECRETARY MANAGER ‘West Monroe, LA

Baga’ Tree Service April2006- April 2023,

1+ Maintained econ of staffattendance, lave and overtime hours.

1+ Answered phone calls andemailsin a timely manner,

1+ Performed general office duties suchas photocopying faxing scanning.

‘+ Coondinatedwith vendors to ensure timely delivery of services or materials needed for protsor operations

4+ Handled confidential information with discretion and tatulness,

1+ Ensured office supplies were adequately stocked all ies.

‘+ Builtstong reltionships with cllens by providing outstanding customer service over the phone or ema

‘+ Implemented procaduresto streamline worklow processes within the organtzation

‘+ Dovelopedand maintained ailing system to track customer ondors and invoices.

‘+ Scheduled interviews for potential new hires when necesary.

{+ Process incoming mall ona dally busisby sorting, priortizing and distributing acontingy.

‘+ Provided administative support tothe executive team with dally ask.

EDUCATION

HIGH SCHOOL DIPLOMA May 2008

‘West Monroe High School, West Monroe, LA

SKILLS

‘+ Mecting Support + Customer Care

+ Workflow Processes + Office Supplies and Inventory

4+ Integrated Logistics + Company Representation

+ Control of Expenses “+ Sensitive Document Disposal

+ Orientation and Training ‘+ Human Resources Management Software

‘+ Financial and Operational Reporting 4+ Personnel Neads Assessments

+ Document Review ‘+ Department Leadership

‘+ Records and Database Management ‘+ Hiring and Terminations

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