Store Manager Customer Service
Resume:
Shadira Dombreville
Floor Supervisor - Tommy Hilfiger
Orlando, FL
************@***.***
Work Experience
Member Services
UHC United Healthcare - Orlando, FL
May 2021 to Present
Answer calls, changing doctors, finding providers, pharmacy calls Floor Supervisor
Tommy Hilfiger - Orlando, FL
November 2011 to Present
* Store operations
* Ensures daily management of sales, payroll, controllable expenses, goals and company initiatives
* Open and closing procedures
* Cash office and cash handling accurately
* Inventory control procedures
* Loss Prevention
* Merchandising
* Time management and scheduling
* Provides performance feedback of staff to Store Manager and Assistant Store Manager
* Assist store management with interviewing, hiring, and orientation process
* Participates in weekly management meetings and quarterly staff meeting
* Ability to influence, coach and mentor
Education
Valencia in AA
Valencia College - Orlando, FL
January 2019 to Present
High School Diploma
Cape Coral High School
2005 to 2009
Skills
• Microsoft Word (8 years)
• Customer Service
• Microsoft Word
• Time Management
• training
• Word
• Inventory
• Management Experience
• Retail Management
• Employee Orientation
• Store Management Experience
Additional Information
Key Skills
* Highly ambitious and the ability to take responsibility for work
* Excellent communication and report writing skills
* Ability to work under pressure and in a target driven work environment
* Maintains a sense of urgency and meets deadlines
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