Customer Service Warehouse Manager

Kamal Ismadi Abdullah

**** ******* ****

Barrington, IL 60010

Tel: 847-***-****

Email: ************@*****.***

Objective:

Experienced Transportation Professional seeking a position with a stable and progressive organization. A clear and concise performance objective with realistic performance expectations primarily based upon results of realistic workloads, given reasonable autonomy on the job.

Education:

Roosevelt University, Chicago, Illinois

Bachelor of Science in Business Administration, 1997

Inducted into Phi Theta Kappa (Nu Lambda Chapter), a National Collegiate Honor Society, 1995

Experience:

October 2021 – Present OIA Global – Senior Ocean Import

Coordinating ocean imports. Job includes tracking, Customs compliance; Coordinating LTL/LCL moves,

customer service, Billings, assist in managing & coordinating operations. Working in a hybrid environment.

April 2008 – October 2021 TOLL Global Forwarding – Ocean Import/Warehouse Manager

Provide the highest level of ocean import services to foster maximum customer satisfaction.

Efficiently manage shipments from entry to door delivery, both LCL & FCL.

Track and update container/consolidation status throughout transit.

Communicate with carrier/co-loaders on all issues regarding shipments.

Timely invoicing and billing of all costs to the customers.

June 2005 – April 2008 United Global Logistics – Logistics Manager/Warehouse Manager

An inland transport company. Among other tasks, fully responsible for two major accounts that involve the delivery of over 2,000 ocean import containers a year. Manage personnel, and on-site warehouse operations.

August 2004 – June 2005 Pactrans International – Ocean Import/Warehouse Manager

Coordinating ocean imports. Job includes tracking, Customs compliance; Coordinating LTL/LCL moves,

customer service, Billings, assist in managing & coordinating warehouse operations during peak season.

January 1997 – July 2004 Cargo Pacific Logistics – Warehouse Manager

Managed and coordinated operations of 50,000 square feet CFS/warehouse. Daily operations included management of import & export containers: devanning, shipping, receiving, storing/stocking, distribution/order filling, pick and pack, inventory, customer relations.

Skills

Vast knowledge of the logistics industry. Comprehension of business processes with focus on “what it takes to get the job done right the first time”. Attention to detail. Fiscal responsibility. Excellent organizational skills. Professionalism. Excellent communication skills. Excellent analytical skills. Flexibility: Ability to multitask. Ability to prioritize. Ability to work at a fast pace. Proactive behavior. Cargo Wise paperless operation.

References

Available upon request.

Contact this candidate