Data Entry Customer Service
Resume:
Myra Diaz
Plano, TX *****
*********@*****.***
Authorized to work in the US for any employer
Work Experience
Truck Driver
RAIDER EXPRESS - Fort Worth, TX
February 2022 to Present
Picked up loaded/empty trailers, drove to drop off/pick up destination.
Quality Inspector
Wickedly Hot Vapor - Plano, TX
November 2019 to February 2022
Fills vapor juices for orders for different companies and warehouses. Keep a very clean and sanitary
environment for the clean room.
Merchandise Stocker
Ben E. Keith - Dallas, TX
January 2018 to January 2019
Visit all assigned Ben E. Keith customer locations daily. Organized and refill back stock, coolers, beer
shelves and displays. I also counted, filled, and made more room in the back stock and retailer shelf
inventory for more goods. Maintained product freshness standards in assigned retail accounts by rotating
stock regularly. Stayed up to date of all Ben E. Keith product offerings they provide. Completed work
orders as required and merchandise as needed
Social Media Content Review Analyst
Genpact - Richardson, TX
November 2017 to November 2018
Display a strong bias to doing what's right for the community in supporting the client's mission.
Investigate and resolve issues that are reported on clients site such as requests for account support
and reports of potentially abusive content. Respond to user inquiries with high quality, speed, empathy
and accuracy. Gather, analyze and utilize relevant data to develop ways to improve the overall user
experience on the site.
Medical Records and Data Entry Specialist
Medix/QuadraMed - Plano, TX
February 2017 to November 2017
Compile, verify and record patient records and medical history, review medical records to ensure
correctness and completeness, retrieve and deliver medical records requested by facilities, compile data
such as demographic information, revise, edit and proofread numerous documents, merge duplicate
patient records when needed.
Store Manager/Help desk/Procedures
7Eleven - Irving, TX
February 2013 to February 2017
Overall care of staff and team developments, setup store and advertising displays, assisted in recruiting,
management, and workplace scheduling. Handled product management, ordering and receiving, price
changes, handling damaged products, problem solving, proficient in handling unusual circumstances.
Basic Computer applications in stores management and materials control
Shift Manager
Taco Cabana - Garland, TX
January 2009 to February 2013
Assisted customers by cashing out their orders. Answered questions from customers in a professional
manner. Able to work efficiently and effectively in maintaining the cash register. Worked well with
constantly changing schedules and different managers. Am able to work as a team player and also
individually.
Cashier
Braums - Garland, TX
January 2005 to January 2006
Assisted customers by cashing out their orders. Answered questions from customers in a professional
manner. Able to work efficiently and effectively in maintaining the cash register.
Education
Medical
East Field College - Mesquite, TX
May 2006 to January 2009
Diploma
Mesquite High School - Mesquite, TX
May 2005
Skills
• Proficient with dual screens (1 year)
• Work independently and also as part of a team (10+ years)
• Able to prioritize work to meet multiple deadlines (4 years)
• Well organized and proficient (10+ years)
• Adaptability (5 years)
• Help Desk
Assessments
Cashier skills — Proficient
June 2019
Calculating retail transactions and knowing cash drawer policies and procedures.
Full results: Proficient
Data entry: Attention to detail — Completed
April 2020
Maintaining data integrity by detecting errors
Full results: Completed
Retail customer service — Completed
April 2020
Comprehending and responding to retail customer needs.
Full results: Completed
Delivery driver — Completed
April 2020
Interpreting instructions, reading maps, and solving problems.
Full results: Completed
Work style: Reliability — Familiar
April 2020
Tendency to be dependable and come to work
Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued
development in any professional field.
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