Customer Service Specialist

Trisha Lane Vardaman

**** ********* ******

Alexander City, AL 35010

256-***-****

************@*****.***

OBJECTIVE: Experienced customer service specialist seeking a position in which I can use my communication and office management skills.

RELEVANT EXPERIENCE

Customer Service Manager (2004-2018)

Ready Built Transmission & Engines

3300 Atlanta Hwy

Montgomery, AL 36109

334-***-****

Managed Customer Service Department

Responsible for sales administration of transmissions, engines, and parts

Responsible for sales, billing, accounts receivable, and warranty management

Responsible for inventory control for multiple distribution centers

Responsible for shipping and national logistic management

Managed outside sales and accounts

EDUCATION

Covenant Christian Academy

Montgomery, AL

Diploma Received - Spring 1998

RELEVANT SKILLS

• Excellent communication skills

• Computer skills (Microsoft Word, Excel)

• Computer database management (Peachtree)

• Inventory software (In-house IT software)

• Telephone skills

• Service-based selling/telesales

• Excellent inter-personal relations and conflict resolution skills REFERENCES

Robert Jones Kari Miller-Evans

CEO LED Solutions Manager, Crux Imports

334-***-**** 334-***-****

Howard Pemberton

Owner, Miestro Consturction

770-***-****

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