Assistant Manager Customer Relationship

Curriculum vitae

PERSONAL DETAILS

Name: Mary Mukuni

NRC: 225818/10/1

Nationality: Zambian

DOB: 26th August 1992

Religion: Christian

Physical Address: Kabanana Area-off Great North Road.

PERSONAL PROFILE

I am a hardworking individual who is ready to put in extra work and time in order to achieve the company’s goals and objectives.

I have good customer relations which can help in maintaining and bringing customers.

I am able to work under supervision

VISION

Become an asset to an organization by contributing positively towards its development and expansion

EDUCATION BACKGROUND AND QUALIFICATIONS

Secondary Level

2013 -201: University of Zambia (UNZA) Degree in ADULT EDUCATION (BAE)

2009-2011: Olympia High School Senior Secondary School Leaving CERTIFICATE.

2007-2008: Ngwerere Primary school Junior Secondary School CERTIFICATE

Work experience

2018-2020 BWAFWANO INTEGRATED SERVICES ORGANIZATION

Program Assistant

Duties & Responsibilities

Drafting agendas, meeting notes and other documents to enhance collaborative process

Foster relationship to define programming needs and strengthen organizational standing

Preparing monthly and other relevant management reports

2020-2021DROP BY DROP INC

Assistant manager

Duties & Responsibilities

Associating with different kinds of customers and knowing how to treat them in order to establish good customer relationship. Increasing customer’s traffic thereby increasing revenue.

dedicate daily tasks to team members to optimize group productivity

Mentor staff to enhance skills and achieve daily targets, using hands-on and motivational leadership

direct and lead employees, supervising activities to thrive productivity and efficiency

Skills and Strengths

Ability to communicate both in written and spoken English fluently

Good sense of judgment

Analytical skills

Innovative

Knowledge of Microsoft word and excels

Able to establish a good customer relationship

Ability to produce good quality work

Team player

Good presentation skills

Decision maker

Able to produce good quality work

Time management

Supervisory skills

Tactful and diplomatic

Personal skills

Social and approachable

Excellent communication and interpersonal skills

Leadership and management skills

Interests

Cooking

Sharing the word God

Reading books

Socializing

References

Mr. Louis Lufuma Mr Banda

Director of Operations Unity Manager

Drop by Drop Inc Bwafwano Integrated Services Organisation

Call: 096******* Call: 097*******

Address C/O Mary Mukuni

Plot # 15563/M Kabanana, Lusaka

Email:***********@*****.***

Phone No: +260********* / 097*******

Contact this candidate