Customer Service Billing

MITCHELLEE C. PERRERA

***** ******* ****** #** ********* CA 90250 310-***-****

SUMMARY: Import Export Professional and Entry Specialist with 16 years of experience in the Customs Brokerage and Freight Forwarding industry. Strong skillsets in Entry writing and HTS Classification for a wide variety of commodities. Interested in continued career growth and to become a Licensed Broker.

SKILLS:

Microsoft Office Suite-Word, Excel, PowerPoint, Access, QuickBooks

Microsoft Outlook/Internet/Lotus Notes

Type 70wpm/Data Entry/10 key touch

Systems Used For Customs Clearance-Softerm, Vastera, AS 400, Smartborder, ITS, Editrade, IES, Cargopoint, Questaweb, Cargowise

Skilled in the classification of commodities such as: wearing apparel, footwear, electronics, cosmetics, spices, seafood, wine, sake, medical equipment, golf equipment, nails and staples, adult toys, sporting goods, toys, furniture, household goods, cookware, fruit, nuts, wooden blinds, radio's and security camera's etc

Handled Border Crossings, CARNET Shipments, Personal Effects, Vehicle Shipments/Rail shipments

FDA/FCC/Prior Notice/Antidumping/Fish and Wildlife/Steel Licenses

Account Management – track cargo and provide weekly report to Impoter

EDUCATION:

WEST LOS ANGELES COLLEGE – Culver City, CA

A.A. Degree in Administration of Justice 2007

UNIVERSITY OF PHOENIX – ONLINE CLASSES

B.A. Degree in Criminal Justice

EXPERIENCE:

09/18 – 10/19 Nissin International- Entry Writer, Torrance, CA

Clear shipments through customs/Ocean and Air/RLF Entries

Issue Delivery Order/Pay Pier Pass/Follow up on Delivery of Cargo

Classify various commodities/Customer Service/Billing Customer

Coordinate USDA/Customs/FDA Exams

ISF Filings

05/15-5/17 Hellmann Worldwide Logistics –Trade Product Service Agent Carson, CA

Clear shipments through customs/Ocean and Air/RLF Entries

Issue Delivery /Pay Pier Pass

Classify various commodities/Customer Service/Billing

Coordinate USDA/Customs/FDA Exams

ISF Filings

10/11-4/15 Masterpiece International - Import Specialist El Segundo, CA

Clear shipments through customs/Ocean and Air/RLF Entries

Issue Delivery Order/Traffic/Pay Pier Pass/Clean Truck

Air/Ocean Break bulk/Document Turn Over

Classify various commodities/Customer Service/Billing

Coordinate USDA/Customs/FDA Exams

ISF Filings

Provide Rate Quotes to Customers and Overseas Agents/Arrange Freight from Overseas to Port

03/08-9/11 Senator International – Entry Writer Carson, CA

Cleared shipments through customs/Ocean and Air/RLF Entries

Issued Delivery Order/Traffic/Pay Pier Pass/Clean Truck

Air/Ocean Break bulk/Document Turn Over

Classified/Customer Service/Billing

Maintained POA’s

Organized and Paid Statement on ACH

Coordinated USDA/FDA/Customs Exams

ISF Filings

Provide Rate Quotes to Customers and Overseas Agents/Arrange Freight from Overseas to Port

03/07-01/08 Savino Del Bene – Entry Writer Hawthorne, CA

Cleared shipments through customs/Ocean and Air/RLF Entries

Issued Delivery Order/Traffic/Pay Pier Pass

Classified/Customer Service/Billing

Trained New-Hire Employees

07/04-03/07 SCHENKER INC-Entry Writer Carson, CA

Cleared shipments through customs/Ocean and Air

Issued Delivery Order/Traffic

Handled Classification and Customer Service

Coordinated USDA/FDA/Customs Exams

REFERENCES AVAILABLE UPON REQUEST

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