Customer Service Rep
Resume:
SANDI MICHELLE ORNELA
*** ****** **** ***** ****, Tx 78665
************@*****.***
Actively seeking a customer service position where I can optimize my problem-solving and organizational skills to contribute to increased customer satisfaction. Strong multitasking skills and fast learning ability ensure quick contribution to your customer service team.
WORK EXPERIENCE
Customer Service Rep
11/2018 to Present
Teleperformance
Salt Lake City, UT
• Follow up to customer inquiries by taking specific action in a timely manner
• Enters data from customers into various software programs
• Thrives as a team player in a fast-paced, high-energy, change-oriented environment
• Identify customers who are comparison-shopping and inquiring about contract terms
• Assisting the customer with the correct price plan Receptionist
12/2016 to 12/2017
Roberto Montero - State Farm Insurance Agent
Austin, TX
Establish customer relationships and follow up with customers. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, policy changes, and billing clarification.
Customer Service Rep
11/2015 to 05/2016
Security Finance
Round Rock, TX
Market for new and continued customer business. Prepare and process loans and income tax returns. Assist in maintaining compliance with federal and state laws as well as company policies and procedures. Maintain cash drawer with accuracy and security. Effectively communicate with customers, primarily on the phone, about their accounts.
EDUCATION
Round Rock High School
High school or equivalent
07/1999
Contact this candidate