Customer Service Administrative Assistant
Resume:
OBJECTIVE
Seeking a position within an organization in which I am able to learn, excel and grow while utilizing my skills, experience and excellent customer service abilities. SKILLS & ABILITIES
• Computer literate
• Proficient in Microsoft programs (Word, Excel, Power Point)
• Paragon
• Acifax
• ECW
• Filing and organizational skills
• Experience in obtaining and maintaining confidential information
• Professional phone skill and ability to take accurate phone messages and deliver promptly
• Background in customer relations and sales
EXPERIENCE
Office Manager/ Administrative Assistant, Total Hearing Care
• Open office and get it prepared for the day
• Verify Insurance, collect any copay’s or deductibles
• Confirm, schedule, and reschedule appointments correctly and make sure any Dr referrals needed are there.
• Weekly Inventory count, order supplies as needed
• Weekly bank deposits
• Clean and check patient’s hearing aids, do repairs if needed. June 2018-
Present
Public Relations, Copperas Cove Chamber of Commerce
• Coordinated events, to include Rabbit Fest and 3 Centex Series 5K runs
• Responsible for advertising by creating flyers and the use of social media
• Had to seek out sponsors for events
• Facilitated ribbon cuttings and grand openings for local businesses on behalf of the Chamber
• Implemented and acted as Chamber Liaison for the Young Professionals Group
• Facilitated monthly breakfasts and evening networking socials for the Young Professionals Group
• Maintained the office calendar for everyone in the office
• Handled large sums of cash for various events (upwards of $10,000)
• First point of contact for incoming calls as well as for citizens walking in
• Responded to incoming email
2016-2018
RACHEL KASE
908 Hodge St McKinney, TX 75071
**************@*****.***
EDUCATION
2013-2016
2014 - 2015
2012
HS Diploma, McKinney Boyd, McKinney, TX
None, Temple, Texas, Temple College,
LEADERSHIP
I take pride in my ability to lead and to also work as a team. I believe in cross training and feel we should learn something new each and every day.
2
RACHEL KASE
7218 NW Hunter Rd., Lawton, OK 73505
**************@*****.***
Website
Assistant Manager, Subway, Killeen
• Responsible for opening/closing store, to include balancing of cash drawers before and after shifts
• Performed inventory counts for management
• Maintained inventories though out day/shift
• Assisted and serviced customers on food orders, questions and suggestions
• Handled cash/monetary transactions from customers Server/Customer Service, Let Us Do the Cooking, Killeen
• Assist and service customers on food orders and suggestions
• Set up and break down for catering events
• Clean and close café
Customer Service Representative, Cambium Learning Center, Dallas
• Answered inbound calls and directed to correct department
• Assisted customers with tracking orders
• Identified product customers were seeking and placed order
Contact this candidate