096*-***-**** Tower C, The Grove by Rockwell C* Rd., Pasig City

092*-***-**** adxyc3@r.postjobfree.com

CARA MARIA E. VILLARAMA

CAREER

CONCENTRIX

OCTOBER 2020-APRIL 2021 TRANSITION ADVOCATE

(OPERATIONS SUPPORT)

TECHNICAL SUPPORT REPRESENTATIVE

CONCENTRIX

JULY 2019-OCTOBER 2020

HCL Hindustan

MAY 2019-JULY 2019 SENIOR CUSTOMER SERVICE EXECUTIVE TATA Consultancy Service

JANUARY 30, 2019-APRIL 2019

SENIOR BUSINESS PROCESS ANALYST

Linaheim Corporate Services

(AIR21)

JANUARY 3, 2019-JANUARY 29, 2019

BUSINESS DEVELOPMENT ANALYST

Convergys

MAY 2014-SEPTEMBER 2014 CUSTOMER SERVICE (TELSTRA) Convergys

MAY 2013-MAY 2014 CUSTOMER SERVICE (VIRGIN MOBILE) EMAPTA Versatile Services, Inc.

SEPTEMBER 2012-MAY 2013 CUSTOMER SERVICE /

SALES AND MARKETING

Corporate Apartments

International Inc. (StayPartner)

MARCH 2012-JULY 2012

ACCOUNT MANAGER

Linaheim Corporate Services, Inc.

(FedEx / Academy of

Developmental Logistics)

NOVEMBER 2010-MARCH 2011 MANAGEMENT TRAINEE

Timberland Sports and Nature

Club (Filinvest Land, Inc.)

MAY 2008-JANUARY 2010 DEPARTMENT HEAD (FRONT OFFICE MANAGER/DUTY MANAGER) PRE-

OPENING TEAM

Linaheim Corporate Services, Inc.

(FedEx / Academy of

Developmental Logistics)

MARCH 2011-MARCH 2012

EXECUTIVE ASSISTANT / TRAINER

PROGRAM READY TRAINER II

CONCENTRIX

APRIL 2021-AUGUST 2021

CONCENTRIX

AUGUST 2021-MAY 2022

CUSTOMER CARE OFFICER

R1 RCM

MAY 2022-PRESENT SENIOR ANALYST

SKILLS

Bachelor of Science, Major in Hotel and

Restaurant Management

1987-1991

1983-1987

UNIVERSITY OF STO. TOMAS (UST),

MANILA

ST. PAUL COLLEGE PASIG, PASIG

CITY

EDUCATION

Manila International Travel & Tours

DECEMBER 2006-JANUARY 2008 SALES SUPERVISOR

JULY 2006-DECEMBER 2006

Manila International Travel & Tours

COUNTER SALES EXECUTIVE

JULY 2005-DECEMBER 2005

Hilton Hotel, Los Angeles, California,

USA

FRONT OFFICE SUPERVISOR

OCTOBER 2004-MARCH 2005

Mountainview Mortgage (Outbound

Call Center) Los Angeles, California,

USA

MORTGAGE SALES STAFF

FEBRUARY 2004-SEPTEMBER 2004

globalstride (Outbound Call Center)

CALL CENTER AGENT

1995-2000

Fil-Estate Network, INC.

BRANCH SALES MANAGER

1994-1995

Shangri-La's EDSA Plaza Hotel

SALES ACCOUNT EXECUTIVE

1993-1994

Shangri-La's EDSA Plaza Hotel

GUEST RELATIONS OFFICER

1992-1993

Century Park Sheraton Hotel

SALES ACCOUNT EXECUTIVE

1991-1992

Century Park Sheraton Hotel

FRONT DESK STAFF

High School

1976-1983 ST. PAUL COLLEGE PASIG, PASIG

CITY

Grade School

International English Language Testing

System (IELTS)

Passed 2016

Timberland Sports and Nature

Club (Filinvest Land, Inc.)

JANUARY 2008-MAY 2008

MEMBERSHIP MANAGER

Contact this candidate