Banking Loan Servicing Specialist
Resume:
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Ana Lora
Coconut Creek, Fl *****
*********@*********.***
ACCOUNTING BANKING OPERATIONS CENTER STAFF-BILINGUAL/SPANISH
SUMMARY OF QUALIFICATIONS:
Over fifteen years of assistant-level progressive experience as Bank Accounting staff.
Over six years of outstanding experience as Loan Operations Servicing Staff
Extensive experience as Office Assistant by organizing and maintaining Files, records and manuals, screening phone calls and directly to the appropriate Department, receiving and controlling mails, preparing correspondence, reports, checks using typewriter and Personal computer.
Reputation for excellence and high quality services in processing International and domestic Wires transfers, payroll, Bank accounts reconciliations, Prepaid, Fixed Assets, Accounts Payable, and Assistant with Financials Statements.
Proficient in Banking policies and procedures including BSA/AML
Strong team working and multitasking skills while providing attention to detail
Outstanding communications and interpersonal skills.
Bilingual: Fluent Spanish
PROFESSIONAL EXPERIENCE:
Support Specialist/Loan Processor, We Florida Financial C.U. Margate, FL- April 2021 to October 2022
Process/establish new direct consumer loans using established procedures
Process approved Home Equity Loans request including mailing required disclosures, performing title searches, flood certifications and ordering appraisals; keep members apprised of settlement status, and prepare loan documents for closings.
Provide post-settlement home equity loans support such as set-up, ordering checks and filing documents with the County
Booking, Funding in the Core System Home Equity loans
Prepare images and archive loan documents, including adverse action letters
Prepare Satisfactions/Release of Mortgage for all closed Home Equity Loans, Record in the appropriate County.
File and maintenance of loan records
Receive and distribute all correspondence, mails to the appropriate Department or person for action
Assist Department by answering phone calls and solving customers matters.
Loan Operation Specialist, Optimum Bank, Ft. Lauderdale, Fl. –December 2019 – July 2020
Processing loan payments, incoming loan payoff and payoff request
Responsible for daily review of loan payments and solving issues.
Process new loans, renewals, modifications on core system
Setting up all internal ticklers, tax tracking, and new/paid loans log
Review and Distribute the past due loan reports to Management
Reviewing loan daily Reports and sending loan billing notices to borrowers
Prepares satisfaction, partial release, UCC terminations.
Weekly update on rate index changes on the core system
Booking and Funding Commercial, and Consumer loans
Monthly Loan G/L reconciliations
Assist Manager with day to day Operations Department.
Loan Operation Specialist, Paradise Bank, Boca Raton, Fl. – September 2018 – November 2019
Processing loan payments, payoff
Responsible for daily review of loan payments and solving issues.
Responsible for distributing the loan past due reports to Management
Responsible for reviewing loan daily Report and sending loan billing notices to borrowers
Prepares satisfaction, partial release and UCC on paid-off loans.
Conduct UCC searching and filing
Booking and Funding Commercial, Residential and Consumer loans
Assure proper input of all types of insurances in the Jack Henry system, ensuring required fields are completed, including flood determination information.
Monthly Loan G/L reconciliations
Preparation of monthly remittance of Documentary Stamp to Florida Department of Revenue
Assist Manager with day to day Operations Department
Loan OPS. Assistant, Floridian Community Bank, Delray Beach, FL – April 2015 – March 2018
Processing loan payments, payoff, collateral release, Mortgage modifications
Daily loan General Ledger accounts reconciliations
Daily distributions of billing notices to borrowers
Conducts UCC search and filing
Booking and Funding new loan into the Core system
Scanning, indexing loan files into Synergy System
Responsible for reviewing insurance via tickler report on a weekly basis to ensure no lapse in coverage.
Preparation of monthly remittance of Documentary Stamp to Florida Department of Revenue
Assist Manager with day to day Operations Department.
Ordered Office Supplies and maintained all office equipment and repairs.
Voluntary Assistance as Catechist, San Isidro Catholic Church, Pompano Beach, FL – August 2013 - September 2018
Preparation and organization of religious classes
Maintenance of students records and filing
Sr. Accounting Assistant, Regent Bank, Pompano Beach, FL - April 2013 – April 2014
Daily Bank accounts reconciliations and Journal entries
Daily Cash settlement processing
Processing Accounts Payable and maintenance of vendor’s file
Monthly General Ledger reconciliations
Processing and reconciliation of the Fixed Assets, Prepaid
Assist the Department with Account information to Internal and external Auditors
AVP Accounting Staff, Security Bank, N.A. North Lauderdale, FL – September 2000 – September 2012
Provided high level administrative support to the Bank’s Controller
Assisted the Controller with the Board of Director Report on a monthly basis
Assisted the controller with the Call report preparation and submission to the CDR
Supervised the Wire and Accounts Payable Staff
Prepared various month end reports to comply with Bank regulations such as: Public Funds, Summary of Deposits, and FRB 2900
Preparation and reconciliation of the Bank’s Payroll
Filing and maintenance of employee’s file
Processing of the ACH Bank Origination
Preparation of the Tangible Property Taxes, 1099, Sales and Uses Taxes
Order and reconciliation of Cash requested by Branches
Processing Incoming and Outgoing Domestic and International Wire using Fed-Link software
Assist the Bookkeeping/Deposit Operation Department as back up
Responsible for incoming and outgoing mail by routing them directly to the appropriate person or Department for action
Organized and maintained of General Ledger accounts for Auditor’s review.
EDUCATION:
B.S. in Computing and Management – Herbert Lehman College, Bronx, NY -1997
A.A in Business Administration – Maria de Hostos Community College, Bronx, NY – 1992
-Phi-Theta Kappa National Honor Society, 1991
- The College Board Talent Roster Award, 1992
Certificate in Business Administration, major in Accounting University Estatal de Guayaquil-Ecuador – 1989
ADDITIONAL SKILLS:
Proficient in banking computer system/software : Mortgage Cadence, Branch Suite; Jack Henry, Xperience, Browser, Fiserv, Nautilus, Prologue, Fed Line Advantage, Depreciation Solution, Laser-view, Premier Director, Powerlink.
Excel, MS Word, Outlook, Teams
REFERENCES:
Available upon request
Contact this candidate