Master Data Business Process

PROFILE SUMMARY

A certified SAP SD/OTC, S/*Hana sales consultant with a total of 17 years of experience in SAP. Two full life cycle implementations, Two Roll-Outs, Two upgrades, Two enhancements and Six support projects in Automotive, Automobile parts Manufacturing, Food processing, IT, Chemical and Oil Industries. Worked with clients as follows - Schneider Electric, Toyota Boshoku, Royal Dutch Shell, Saint Gobain, Sony Mobile, Microsoft Corporation and Verso/Billerud Corporation.

Summary of Experience

Roles performed to include tasks such as: Drive & lead the requirements gathering meetings, Requirement Analysis, Blue printing, evaluate feasibility, Gap analysis, Impact analysis, Effort Estimation, Root cause analysis, Issues/Actions Tracking, Defect Prevention/ Problem management, Preparing transitioning/Cutover plan, Hyper care support, AMS and worked on Dev/Ops model.

Experienced SAP in Quote to Cash (QTC, Order to Cash (OTC) solutions: Order Management, Contracts and Agreements (Quotes, Sales Orders, Contracts, Sales Deals, Promotions), Billing, Pricing, Taxes, Partner functionality, Customer master, Organization Structure, ATP, Condition Technique (Pricing, Output, Partners, text, account), payment card processing, Shipping, Delivery, Credit Management, Rebates Agreement and SAP GTS integration.

Exposure to SAP S/4Hana sales, on simplification list, SAP Fiori UI, Readiness check (System requirement, Pre checks, Custom code preparation) during preparation phase. Quick learner with minimal support.

Experienced in SAP Outbound delivery, shipment process, STO, Inter-company STO, Inter-company sales, customer return process, customer consignment process, high sea-sales, standard procure to pay cycle, credit memo, debit memo, GBI (Global Billing Interface), material master data, price determination and condition technique, automatic account determination, purchase order, Inventory management and stock movements.

Worked on SAP delivery scheduling and availability check/ATP, batch determination for outbound delivery, shipping/logistics document type controls, item category set up and determination, copy controls, shipping point determination, route determination, added values to existing process of SAP pick/pack in handling units’ management. Supported in Shipment type controls, Shipment cost controls, Shipment cost price determination, setup EDI/ALE interfaces in shipping, transportation, and dangerous goods management.

Strong Integration experience with SAP upstream/downstream processes (Master data, Logistics/supply chain, Invoicing/Billing) and non-SAP external systems like Vertex, MSSales, Feedstore, Optivision, Vertex, Datapass, Vstar, Pros and Mercury Gate.

Worked on EDI, RFC, User exists, BAPI, Pseudo coding, RICEF, routines, programs, function modules, knowledge on abap programming, idocs, content server management, experienced in working with onsite and offshore AMS team, good understanding of ABAP/Custom developments, SAP forms/scripts good knowledge of SAP releases and patches, including applying OSS note. Prepared high level design document, functional specification, assisted in technical specification and worked on all phases of testing.

Technical Skills/Applications/Tools/Technologies Experienced..

SAP MODULES: SD/OTC, S/4Hana Sales, CRM, SAP GTS, PP and MM, LE, SAP PCI Compliance, SAP - Business Server Pages, SAP Real Estate Management and SAP Entitlement Management.

Tools: HPQC, Quickbase, ServiceNow, ITSM, REVTRACK, SOLMAN, Panaya, ESKER, SharePoint, Confluence, QTest, Datapass, Mercury Gate, OPTIVISION, Feedstore and MS Sales.

EDUCATION

Master in computer management in Information Technology (Pune University, India). 2004

Certified SAP Solution Consultant in mySAP Supply Chain Management ID – 000******* - 2005.

Professional/Project Experiences…

PROJECT: 1

Verso Corp/Billerud, Miamisburg, OH

SAP OTC Lead/Technical Architect: 10/18 – Till Date.

Locations Worked – OH/USA

Role:

To understand the existing setup from the core team members to evaluate business process defined and evaluate to identify improvement areas in SAP order to cash, delivery and shipment process.

Work on SAP OTC/SD process mapping solution delivery through integration with applications such as Salesforce, Mercury Gate and Optivision.

Worked on delivering sales order automation to ease business to avoid manual error, interfacing with application Esker.

Work on EDI messages setup communications and enhancements for orders – 850, ASN – 860, invoices – 810.

Propose for value ideas to help organization to reduce costs in new development project, whereby helping business to adopt industry best practice.

Work closely with all users across all Mills located throughout USA, to identify improvements areas, to fix defects and to enhance the system for benefit.

Working with ABAP technical team by creating functional specifications and providing pseudo code along with business process knowledge.

Configured and setting up workflows in SAP for inbound sales order processing.

Work on day-to-day production support issues, PREPs, PBM and projects.

PROJECT: 2

Microsoft Corp.- Redmond/WA

SAP OTC/SD Consultant: 10/2014 to 09/2018.

Location worked: Sammamish, Redmond/WA

Role:

Interact to understand the SAP existing setup from the core team members to evaluate business process defined in NGVL/VL (New Generation Volume Licensing & Volume Licensing).

Reviewing current design or best fit solutions and assisting in gathering requirements on case-to-case basis and facilitate required teams.

Focused on improving Customer/Partner experience in Volume Licensing Portal Applications through integration with SAP on Benefits and Entitlements for NGVL business area.

Effectively plan downtime and reschedule activities for all unplanned and planned system during upgrade and other installations, even during critical transports.

Supported to drive business productive by creating user manuals, training and knowledge sharing to reduce costs of cycle time in the process.

Supported in improving user experiences on BCWeb (Business Case Web) in sales deals processing, through regular working sessions on the portal and SAP design and working functions.

Work with key sales functional users and external consultants to configure SAP order to cash modules to meet sales-related business process specifications.

Exposure to SAP S/4 Hana sales, on simplification list, SAP Fiori UI, Readiness check (System requirement, Pre checks, Custom code preparation) during preparation phase.

PROJECT: 3

Sony Mobile Communications.

Sr. SAP Sales & Distribution Consultant; 10/2013 to 10/2014

Locations Worked – India.

Role:

Work with SAP customer support to resolve R/3 Sales and Distribution system issues.

Worked on rolling of project solutions, defect solutions and fixes to multiple countries with minimal impacts.

Work with B2B analyst and programming team to ensure internal and external sales-related applications successfully interface to SAP R/3 system S&D module.

Work with key sales functional users and external consultants to configure SAP R/3 SD modules to meet sales-related business process specifications.

Working directly with business counterparts and incorporating multiple scenarios into the reports and carrying out integration testing and signoff.

Estimate the effort and manage the deliverables assigned and perform Unit and integration testing of the reporting solution.

PROJECT: 4

Saint Gobain S.A.:

Sr. SAP SD/OTC Functional Consultant :10/2010 to 09/2013.

Locations Worked –India

Role:

Involved in all activities of Roll-Out Projects Design, Build, Configuration, Development, Gap Analysis, Cut-Over, Testing and Go-Live & Production support.

Evaluated customer’s needs, defined, and established new standards, implemented changes, planned different transitions, and tested functionality to order fulfill organizations’ needs.

Experience in cross application like Function module, user exits, debugging and all RICEF objects including BSP (Business Server Pages), responsible for preparation of functional specification, coordinated technical team for preparing technical specification document.

Involved in upgrade activities, in making the Unicode enabled programs, resolving the Unicode errors during upgrade.

Worked on pricing configuration, enhancements, and routines.

Interacting with business on daily basis and handling support issues.

PROJECT: 5

Royal Dutch Shell:

Sr. SAP OTC/SD Functional Consultant: 04/2009 to 10/2010.

Locations Worked –India

Role:

Overall design for change request – Includes preparation of HLD, Estimation, Specification, Development, Testing, Delivery and Go-Live support.

Worked on special business scenarios of SAP Sales Hierarchy process setup in integration with HR and CRM module.

Supported the development of User-Exists, Forms, Reports, and conversion programs to support business requirement.

Worked on routines for business scenario of credit card sales order process, special business scenarios of PCI compliance for credit card processing.

Developed and supported the implementation of global master data rules.

Troubleshooting complex scenarios between different systems (CRM and HR system) through debugging or from business side and performing root cause analysis.

Handling support coordination for North America Business.

Working with ABAP technical team by creating functional specifications and providing pseudo code along with business process knowledge.

PROJECT: 6

Schneider Electric

Systems Engineer; 12/2008 to 04/2009.

Locations Worked –India

Role:

Led the offshore team and handled client requests, interaction, shift planning, issue resolution, Training plan and knowledge transfer.

Interaction with client manager and supervisors for early and efficient resolution of issues. Business stability was critical due to order and shipping volume.

Worked on developing interfaces and BAPI’s to integrate SAP to Non-SAP systems.

Sole ABAP team member for Production support responsible for interacting with functional consultants.

Troubleshooting functional issues and assisting using debugging techniques.

PROJECT: 7

Toyota Boshoku Automotive

Associate SAP Consultant: 03/2008 to 12/2008.

Locations Worked –India

Helping the core team to prepare error free documents.

Responsible for configuration of order life cycle in SAP R/3 as well as design and develop custom functionality.

Master data conversion: Worked out the plan for configuration, Data Migration and Open Items load considering the legacy intricacies and volumes involved.

Continue to work with users’/business owners to test the enhancements.

Supported the developments of User-Exists, Forms, Reports, and conversion program to support business requirements.

Sole consultant covering all functions within Sales & Distribution as well Logistics Execution (e.g., Order management, third party orders, billing, shipping, master data, pricing, text, and outputs).

Actively involved in different Project to enhance the functionality of ECC 4.6c R/3 environment.

Work on production support issues, includes supporting country India version.

PROJECT: 8

Universal Spices Pvt Ltd & Electronica Machine Tools Ltd.

Associate SAP Consultant: 10/2006 to 02/2008.

Locations Worked –India

Helping the core team to prepare error free documents.

Worked on preparation of As-Is, To-Be and Business Blueprint Document

Responsible for configuration of order life cycle in SAP R/3 as well as design and develop custom functionality.

Master data conversion: Worked out the plan for configuration, Data Migration and Open Items load considering the legacy intricacies and volumes involved.

Actively involved in different Projects to enhance the functionality of ECC 4.6c R/3 environment.

Continue to work with users’/business owners to test the enhancements.

Supported the developments of User-Exists, Forms, Reports, and conversion program to support business requirements.

Sole consultant covering all functions within Sales & Distribution as well Logistics Execution (e.g., Order, third party orders, billing, shipping, master data, pricing, text, and outputs).

PROJECT: 9

Bajaj Tempo/Force Motors - 06/2004 to 10/2005.

Tr. Programmer

Locations Worked –India

Monitor scheduled jobs to ensure there are no live production issues.

Preparing and maintaining the price and discount structure.

Provided first line of support to SAP users, across all departments of the organization.

Served as order entry and pricing specialists.

Scheduled and monitored the data loads in production.

End.

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