Professional Summary
Driven and efficient Mortgage Banker with 15+ years of experience in regulatory auditing, KPIs, and accounts payable/receivable. Possess extensive knowledge in communications and supervising.
Professional Experience
Mortgage Quality Control Team Lead/Analysis Internal Servicing Audits
The Stonehill Group – Atlanta, GA
July 2010 to March 2023
Conduct Quality Control internal audits on conventional and government loans originated for sale to Fannie Mae, Freddie Mac, VA, FHA, and Private Investors
Responsible for verifying, compiling, and typing application information for mortgage loans.
Assist Loan Officers regarding mortgage loans and follow - up with clients to collect all documents necessary to close loans.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Analyze mortgage documents for errors in servicing of the loans.
Review rebuttals and provide feedback to management and servicing clients.
Responsible for completing 2nd level review on servicing audits completed by team members and provide training to employees as needed.
Manage a group of 12, assigning loans.
Managing billing; review and approve monthly billing for any discrepancy.
Analyzed credit reports to assess risk and determine applicants' ability to repay loans.
Reviewed financial statements and contacted institutions and customers to clarify details.
Stayed up to date on loan regulation changes, processing loan applications in compliance with current laws.
Education
Bachelor of Science in Business Administration – Finance
Strayer University, Chamblee, GA (2025)
Skills:
Regulatory Auditing
Accounts Payable and Receivable
Teamwork
Training and Development
Collaboration
Mentorship and Training