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Service Representative

Location:
Indianapolis, IN
Posted:
June 26, 2023

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Resume:

Taiylor Higgins

Indianapolis, IN

adxxq1@r.postjobfree.com

+1-317-***-****

Willing to relocate to: Indianapolis, IN - -

Authorized to work in the US for any employer

Work Experience

Risk Management Specialist

Mhs Indiana - Indianapolis, IN

December 2021 to May 2022

• Reviews and assesses risk management policies and protocols

• Implement modifications and improvements.

• Recommend and implements risk management solutions such as insurance claims Patient Service Representative

Allergy Partners - Indianapolis, IN

April 2019 to July 2021

• Complete and file medical records.

• Responsible for the completion of patient's insurance information and policies.

• Collect co-pay payments, any out of pocket costs, and past due balances.

• Responsible for scheduling and confirming appointments using CPS and EMR.

• Responsible for making sure that payments collected are balance at the end of each day.

• Create estimations for new patients using Microsoft excel. Hostess

MESH - Indianapolis, IN

June 2018 to April 2019

• Providing to tier customer service to guests that are waiting

• Responsible for answering calls, taking reservations, and taking messages for managers when needed.

• Must make sure reservations are in order and restaurant is not over booked.

• Help waiters when need be.

• Make sure that other areas of restaurant are running smoothly. Teller

Chase - Indianapolis, IN

January 2018 to April 2019

• Deposits

• Withdrawals

• Transfers

• Cash advances

• Receiving loan payments

• Cashing checks

• Providing excellent customer service throughout each transaction Sales Associate

Athleta - Indianapolis, IN

May 2017 to June 2018

• Guide customers on product options to ensure they purchased materials they were satisfied with

• Sent out shipment as well prepped incoming shipment for sales floor display

• Assisted customers with any questions and advise them on product options

• Created displays based off visual given

• Check customers out.

Nanny

College Nannies + Sitters+ Tutors - Carmel, IN

August 2016 to May 2017

• Household management task

• Organization of daily activities

• Timely Transportation

• Childcare of children 0-15 years old

Direct Support Professional

Noble - Indianapolis, IN

September 2015 to August 2016

• Engage clients, who have disabilities, into the community by doing weekly activities

• Responsible for and their client's safety

• Help client reach weekly goals, if any

• Being able to support clients while learning, obtaining their goals, and helping them become more independent

• Administer medications to clients

Youth Development Leader

Boys and Girls Club - Indianapolis, IN

October 2014 to August 2016

• Work with site leaders to come up with cohesive and comprehensive programs for children ages five through thirteen

• Support leaders and members to make sure programs and resources are efficient

• Ensure that the coordination of programs are beneficial to youth Education

High school or equivalent in Health and Rehabilitation Sciences Indiana University Purdue University Indianapolis - Indianapolis, IN August 2014 to Present

Diploma

North Central High School

May 2014

Skills

• MEDICAL TERMINOLOGY (1 year)

• MICROSOFT OFFICE (7 years)

• Customer Service (7 years)

• Front Office (3 years)



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