Customer Service Data Entry
Resume:
Michele Lemaster
Pittsburgh, PA *****
**********@***.***
Authorized to work in the US for any employer
Work Experience
Volunteer Work
Healthsouth Sewickley - Sewickley, PA
2015 to Present
Answer phones
Preparing documents
Help with fund raisers
Collections Agent
Direct TV Call Center - Pittsburgh, PA
October 2016 to March 2018
Was responsible to collect passed due amount on account, sale customers on upgrade of there package Executive Director
Observatory Hill Early learning child development center - Pittsburgh, PA 1992 to 2012
Marketing
Development of classroom programs
Hire and fire employees
Budget
Over see daily classrooms
Customer service
Enrollment of new clients
Telemarketer/Customer Service
Time Life - Pittsburgh, PA
1990 to 1991
Contacting existing clients to buy new series
Cold calling to buy time life series
Customer service
Office Assistant
Woodlawn Diaper Service - Aliquippa, PA
May 1988 to October 1990
Enrollment of new clients
Data Entry
Customer Service
Sales
Problem Solving
Education
High school diploma in Early Childhood Development CCAC Northside - Pittsburgh, PA
2010 to 2011
Skills
• Sales (10+ years)
• English (10+ years)
• Customer service (10+ years)
• Typing
• Telemarketing (10+ years)
• Fundraising (10+ years)
• Childcare (10+ years)
• Cold Calling (10+ years)
• Experience with Children (10+ years)
• Toddler Care (10+ years)
• Microsoft Office (10+ years)
• Babysitting
• Front desk
• Typesetting
• Proofreading
• Computer literacy
• Early Childhood Education (10+ years)
• Communication Skills
• Time management
• Accounts receivable
• Negotiation
• Merchandising
• Analysis skills
• Microsoft Excel
• Microsoft Word
Additional Information
Collection Agent/ customer service
Direct TV
9/2016 till 4/2018
Collection pass due monthly charge
Upgrade to new package program
Problem solving the account
Set up payment arrangements
Contact this candidate