MACKENZIE TURNER

Phoenix, AZ *****

623-***-****

adxxmb@r.postjobfree.com

SUMMARY

Personable Esthetician and Medical Assistant bringing hands-on experience balancing problematic administrative and clinical duties to achieve patient satisfaction. Offering thorough understanding of medical registration process and procedures to streamline client processing. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service.

SKILLS

Understands Medical Procedures

Charting Expertise

Medical Billing

Fitzpatrick scale examiner

Venipuncture and Phlebotomy

Knowledge of Chemical Peels

HIPAA Compliance

Inventory and Supply Management

Client Consultation

Multitasking and Prioritization

Ability to create a skincare routine based of skin concerns.

Barbicide Certified

Retail Knowledge

Routine Laboratory Testing

Skin Examination

Blood and Tissue Collection

Understanding of facial procedure

Appointment Scheduling

Budgetary Planning

Office Management

Handling Customer Complaints

Multitasking and Organization

Inventory Coordination

Vendor Management

Expense Reporting

Account Reconciliation

Strong work ethic

EXPERIENCE

MD SKIN LOUNGE

Scottsdale, AZ

Esthetician/ Medical Assistant 12/2022 to 06/2023

In charge of making sure patient paperwork is filled out before seeing providers.

Taking before and after pictures and editing social media posts for providers.

Filming and editing content for aesthetic providers.

Assisted in procedures such as PRP and PRF Gel procedures, Fillers, Botox, Micro needling, and laser procedures.

Ordering and counting inventory for the practice.

Reconstituting Botox, Dysport, Daxxify and mixing vials of Sculptra.

Educated patients on post procedure care

Attend skin care training for Skinbetter, Skinmedica, and ZO Skin

Attend trainings for Micro needling, Chemical Peels, Ultherapy, HydraFacial, Diamond glow and Allergan trainings

B2B WELLNESS CENTER

Scottsdale, AZ

Back Office Coordinator/Medical Assistant 04/2020 to 09/2022

Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.

Scheduled appointments for patients via phone and in person.

Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.

Educated patients about medications, procedures and physician's instructions.

Organized charts, documents and supplies to maintain team productivity.

Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.

Collaborated with local pharmacies to resolve and clarify issues with patient medication.

Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.

Tracked data to forecast requirements and determine appropriate reorder points for optimal inventory levels.

Set and administered supply budgets and tracked all expenses.

Diverted or located supplies for emergency response such as disaster relief.

Maintained accurate records and provided traceability of documentation by applying required inventory management accounting and control systems.

MAJERLE'S SPORTS GRILL

Phoenix, AZ

Server 06/2019 to 04/2020

Greeted customers, answered questions and recommended specials to increase profits.

Operated POS terminals to input orders, split bills and calculate totals.

Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.

Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.

Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.

Served food and beverages to patrons and immediately remedied issues with orders.

EDUCATION AND TRAINING

ESTHETICIAN : ESTHETICS 09/2022

Avalon School of Cosmetology, Phoenix, AZ

MEDICAL ASSISTANT: MEDICAL ASSISTANT 03/2020

Pima Medical Institute, Tucson, AZ

IV CERTIFIED 12/2020

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