ISABELL ZINN
St. Petersburg FL***10
Cell: 727-***-****
PROFESSIONAL SUMMARY
Customer service professional seeking a fulltime position that provides long term career opportunities and development in and ever-changing environment, that will also challenge me to improve my skills in various positions. Motivated and willing to adapt and learn new jobs or trade, and to serve where needed. Comfortable and enjoy working as part of a team to accomplish goals.
SKILLS
MS Windows, SAP software, and excel proficient
Strong client relations
Proficient in cash management
Strategic sales knowledge
Training development aptitude
Quick learner
WORK HISTORY
Matrix Medical Network 04/2018 to Present
8333 Bryan Dairy Rd. Ste. 100
Largo FL. 33773
Member relation provide wellness visits by the insurance
Schedule home visits with new patients
Make phone calls to various insurance companies i.e. Humana, BCBS
Randstad Staffing- Halkey /Roberts Corporation 03/2017-09/2017
9800 4th St N Ste 109
St. Petersburg FL 33702
Maggie Ewing (supervisor)
Customer service, answer and reply to all emails for customer orders
Fill custom orders for inflation parts, boat valves, medical devices
Prepare shipping and receiving orders
Follow up with customers to ensure their products were received
Input and upload orders into the AS400 software
Adecco Staffing Dr. Jones Office 07/2016-09/2016 7068 US 19 n RK06
Pinellas Park Fl 33781
727-528-001
Medical front office assistant
Answering incoming phone call, checking patients in and out
Verify insurance plans, request referrals from primary care physician
Set up new accounts
Collect and post payments for billing and collections for client’s accounts etc.
Adecco Staffing/Molex -Fourth Street Dental 05/2016-06/2016
7068 Us 19 n RK06
Pinellas Park Fl 33781
Answering incoming phone call, checking patients in and out
Verify insurance plans, request referrals from primary care physician
Set up new accounts, download pin numbers for customer access
Post payments for billing and collections for client’s accounts.
Adecco Staffing /Raymond James 07/2013-05/2016
7068 Us 19 n RK06
Pinellas Park Fl 33781
Transamerica- Data Entry specialist, update clients phone numbers, and addresses, income verification, insurance, collect and Verify insurance plans, request referrals from primary care physician
Set up new accounts, download pin numbers for customer access
Post payments for billing and collections for client’s accounts etc.
Scherer Staffing 01/2010-07/2013
9365 Us Highway 19 N
Pinellas park FL 33782
Lincare authorization specialist, headquarters central authorization department
Requesting authorizations for medical equipment, medical centers and research
Lincare customer service, ordering and expediting equipment for CPAP machines and other medical devices/machines supplies.
Water Treatment Services 01/2010-06/2009
Set appointments for water systems services, create a detailed spreadsheet for clients’ accounts and profile information, and method of payment. Answer multiple phone calls throughout my shift, answering FAQs
Florida Medical Equipment 07/2009-06/2006
9770 16th St N
St. Petersburg FL 33716
Customer service, process referrals from various doctors’ offices, and hospitals
Verify insurance policies, and co-payments, patients accounts, patients’ deliveries of medical equipment, troubleshoot equipment malfunctions and replacement.
EDUCATION
Lakewood High School/ First Coast Academy
High school diploma 2003