Service Associate Customer

Yuliana Barajas Cortez

I am committed to assisting others and delivering an amazing experience. I thrive to bring happiness and ease the situation of those I assist.

***** * ******** **** ********, AZ 85138 602-***-**** ********************@*****.*** WORK EXPERIENCE

Gap — customer service associate

T.j. Maxx — customer service associate

EDUCATION

North Pointe High School — Diploma

01/2019 to 09/2021, Phoenix Arizona

Oversight of cash handling, inventory and seasonal promotions. Assisted management including hiring and terminations. Developed new ways to interact with customers instore to increase sales. 10/2021 to 03/2023, Phoenix,Az

Trained team members to work as cashiers in accordance with company policies and procedures. Educated customers about the store promotions to increase sales. Helped customers by answering their questions and completing their requests. Handled POS transactions such as checks, cash, credit card purchases, and refunds. 08/2018 to 05/2022

• Graduated with a 3.0 gpa

• DECA state champion in 2020

• helped organize fundraising events