Post Job Free

Resume

Sign in

Computer Technician Customer Service

Location:
Mitchellville, MD, 20721
Salary:
Negotiable
Posted:
June 26, 2023

Contact this candidate

Resume:

Conrad Holly

***** **** ***** **** • Mitchellville, MD 20721

240-***-**** • adxxh3@r.postjobfree.com

Skilled Computer Technician seeking a position where I can apply my extensive IT experience and knowledge of DNP3 protocol, TCP/IP and LAN/WAN skills to make a positive contribution to the success of the company, Modbus and SNMP for SCADA. Qualifications Overview

Extensive knowledge of networking and utilization of routers, switches using TCP/IP for LAN/WAN applications

Responsible for applying/utilizing HARRIS ASE2000 test set and interpretation of results for return to poll SCADA/EMS circuits return from a fail state based on field feedback.

Strong ability to troubleshoot data circuits to T1 ports as well as modems from field.

Involved in extensive Point Assignment sheet verification and/or upgrading RTU’s.

Experienced journeyman capable of RTU querying in field and from remote locations.

Expert at installing D20 and D400 data concentrator reconfigurations and subsequent FAT unit acceptance as well a downloading needed database revisions

Strong grasp of communication line level sensing testing devices and calibrator equipment.

Familiar with use of SQL database queries and navigation of Linux, Unix. command line interface for shell scripts.

Reconfigured substation RTU’s to conform to requests of DCC dispatchers and ECC system operators as well as using configuration tools to poll communication IED’s.

Involved with upgrade from Landys & Gyr 5600 RTU’s to Orion RTU and PAS testing

Assisted in development of CAD generated displays and utilization of SCADA modeling in reference to screen monitoring of real time testing and modeling of alarms.

Used Modbus configuration software in to troubleshoot problems with ICCP SCADA and CDC communication protocol messaging.

Reported repair of problem ticketed incidents received from NOC system supervisors.

Interpreted and followed installation diagrams and infused PID and one-line diagrams with modifications needed to install rack mounted devices to engineering specs in field.

Command of UNIX language for launching scripts and navigating file system.

Assisted field with installation/testing for RTU as well as HMI and SAS devices.

Familiar with use of RTU configuration software for troubleshooting problems.

Worked with less skilled field employees and functioned as informative task leader.

Experience with pumps, valves, fans, electrical systems, pneumatic tubing, and other analytical equipment as interpreted from PID’s and one-line diagrams.

Familiarity with Rockwell RSLogix5000 PLC programmer for Allen Bradley devices.

Last NERC and CERC certification while at PHI in 2010

Ability to coordinated activities of software and database conflicts in troubleshooting alarm problems indicated on alarm display screens.

Familiar with RS232 and RS485 connectivity requirements and hardware Employment History

6/13 to 12/22

WMATA – Washington, DC

General Equipment Mechanic AA

• The general equipment mechanic performs scheduled preventive maintenance and corrective maintenance on industrial mechanical equipment located in facilities throughout the bus and rail system. The incumbent maintains and repairs mechanical systems and electrical control circuitry on assigned equipment including air handling units, vane axial-flow tunnel fans, roof exhaust fan, fan coil air conditioning units, jib, overhead cranes, drainage pluming stations, swage ejectors, sump pumps. Gas and diesel furling systems, bi-fold, roll-up, scissors gates, rail car hoists and lifts, bus and train wash, and air compressors.

10/86 to 2/13

PEPCO Holdings, Inc. – Washington DC / Maryland

System Technician AA (1995- 2013)

Responsible for LAN/WAN system computer maintenance/repair and SCADA data gathering for feeder circuit operation as well as installation/maintenance of system peripherals such as modems, switches, hubs, concentrators, printers, phone circuits, PLC and PAC building HVAC

system. Manage electric utility market systems (PJM, SPP, ERCOT, MISO) for ICCP. Manage EMS, GSC, GMC, AGC and Windows OS 7 server interface systems. System Technician B (1991-1995)

Responsible for daily job posting and maintaining major cost account totals for EPIS and CPIS spending accounts for fire insurance cost accounting due at IRS tax filing time as well as researching and completing budgeted major job totals proximity to projected budget limits.

Installation Service Technician D (1988-1991)

Designed installation drawings based on field notes for customer service connections from electric lines as well as service line ‘heavy-ups’ and street light circuit construction. Instrument Controls Tech C (1986-1988)

Performed maintenance and general repair to generating plant analog and digital PLC devices and performed calibration of pneumatic and electrical measuring components. EDUCATION and TRAINING

Unix Shell Scripting Prince George’s Community College AA/S Degree in Electronics Technology Montgomery Junior College (1970) Global Knowledge TCP/IP Networking

UNIX, LINUX, CYGWIN, JAVA Prince George’s Community College www.linkedin.com/pub/conrad-holly/31/549/27



Contact this candidate