Service Representative Customer
Resume:
Sainterling Sabrina
United States *****
********************@*****.***
Sabrina Sainterling
* ****** **** • Randolph, MA • 02368
CELL 781-***-**** • E-MAIL *************@*****.*** SKILLS
• Venipuncture
• Phlebotomy skills
• EKG’s
• Osha bloodborne pathogens
• Assisting providers with procedures
• Treatments
• Customer Service
• Assistant Manager
• Charting
• Adaptability
• Point of Care Testing
• Cna experience not certified
• CPR Certified
• Strong organizational skills
• Front desk experienced
.Customer Service
Healthcare
Expert in Haitian Creole & French
EDUCATION Bachelor in Business Administration Canton,Ma Graduated 2017
Major: Business Administration
High School Diploma
College Elim
Graduated 2014
EXPERIENCE
Amazon.com (Mar 2021 – Present)
Customer Service Representative
• Handle customer complaints
• Provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
• Keep records of customer interactions, process customer accounts and file documents.
• Follow communication procedures, guidelines and policies. Take the extra mile to engage customers.
Cambria Hotel (Aug 2020 – Nov 2021)
Hotel Receptionist/Manager
• Front desk experience
• Proficient with the software POS & Microsoft
• Helping customers handle issues, helping them find the product they want, and doing your best to have them leave the store pleased.
Nordstrom (August 2016- July 2021)
Customer Service Representative/Assistant Manager
A lead Supervisor and assistant manager. Experience interior designs customer service, computer warehouse and food and beverage,Travel,Attractions and Events. Also have experience as a customer service and management.
Authorized to work in the US for any employer
Work Experience
Medical Assistant
COMPASS MEDICAL - Braintree, MA
April 2021 to Present
Vitals sign,Ekg,charts,Phlebotomist,clinical
• Venipuncture
• Epic
• Vaccine manager
• Medical assistant lead
• Phlebotomy skills
• EKG’s
• Osha bloodborne pathogens
• Assisting providers with procedures
• Treatments
• Customer Service
• Charting
• Adaptability
• Point of Care Testing
• CPR Certified
• Strong organizational skills
• Front desk experienced
.Customer Service
Healthcare
Expert in Haitian Creole & French
Cashier/Customer Service Lead,Supervisor and beverage Events,Travel,Assistant manager,Administrative and business operations,Tips certified,customer service experience superv,front desk, Travel,Attractions and Events,food beverage,Hotel Experience,Customer service Nordstrom - Braintree, MA
August 2016 to Present
Was a Lead Supervisor and assistant manager there I’ve been working in customer service for the past 4years to ! ! Also have experience interior designs customer service,computer warehouse and food and beverage,Travel,Attractions an Events was also a barista ! Hotel Receptionist
CAMBRIA HOTEL - Boston, MA
August 2020 to November 2021
Have great experience in front desk customers service,Comfortable with POS and Microsoft I believe There’s no customer service without !those important qualities “p”s: professionalism, patience, and a
“people-first” attitude. Although customer service varies from customer to customer, as long as you're following these guidelines, you're on the right track.I would define customer service as helping customers handle issues, helping them find the product they want, and doing your best to have them leave the store pleased.
Customer Service Representative
Amazon.com - Boston, MA
January 2021 to September 2021
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies. Take the extra mile to engage customers.
CNA/Caregiver
North Hill - Boston, MA
July 2020 to June 2021
Providing great patient care. Answering patient calls and determining how best to help them. Providing physical support for patients or residents with daily activities and personal hygiene, including bathing, dressing, getting out of bed, - using the toilet, walking, standing, or exercising. Customer Service Representative/Assistant Manager
Primark and Nordstrom - Braintree, MA
April 2018 to March 2019
Education
High school diploma
Skills
• Busser
• Analysis skills
• Restaurant experience
• Management
• Strategic planning
• Interior Design
• Assistant Manager Experience
• English
• Sketchup
• Dealership experience
• Leadership
• Hotel experience
• CAD
• Bartending
• Revit
• Supervising experience
• Hotel management
• Nannying
• Childcare
• Vital signs
• Phlebotomy
• French
• Venipuncture
• Haitian Creole
• Medical Records
Languages
• English - Fluent
• French - Expert
• Haitian Creole - Expert
Certifications and Licenses
Driver's License
Present
CPR Certification
Medical Assistant
August 2021 to December 2021
Sabrina Sainterling
9 Gloria Road • Randolph, MA • 02368
CELL 781-***-**** • E-MAIL *************@*****.*** SKILLS
• Venipuncture
• Phlebotomy skills
• EKG’s
• Osha bloodborne pathogens
• Assisting providers with procedures
• Treatments
• Customer Service
• Assistant Manager
• Charting
• Adaptability
• Point of Care Testing
• CPR Certified
• Strong organizational skills
• Front desk experienced
.Customer Service
Expert in Haitian Creole & French
EDUCATION Bachelor in Business Administration Canton,Ma Graduated 2017
Major: Business Administration
High School Diploma
College Elim
Graduated 2014
EXPERIENCE
Amazon.com (Mar 2021 – Present)
Customer Service Representative
• Handle customer complaints
• Provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
• Keep records of customer interactions, process customer accounts and file documents.
• Follow communication procedures, guidelines and policies. Take the extra mile to engage customers.
Cambria Hotel (Aug 2020 – Nov 2021)
Hotel Receptionist/Manager
• Front desk experience
• Proficient with the software POS & Microsoft
• Helping customers handle issues, helping them find the product they want, and doing your best to have them leave the store pleased.
Nordstrom (August 2016- July 2021)
Customer Service Representative/Assistant Manager
A lead Supervisor and assistant manager. Experience interior designs customer service, computer warehouse and food and beverage,Travel,Attractions and Events. Also have experience as a customer service and management.
BLS Certification
CCMA Certification
Contact this candidate