Jali Bond
Joplin, MO
**********@*****.***
To obtain a position that will allow me to use my strong customer service skills and the ability to work well with people.
Authorized to work in the US for any employer
Work Experience
Customer Service Representative
Alorica Calling Center - Joplin, MO
November 2022 to Present
Helping customer with their everyday banking needs by opening accounts to make transfers. Entering data into the correct systems making sure that everything is done efficiently. Front Desk Receptionist
Indigo Sky Casino - Seneca, MO
March 2020 to October 2022
Checking people in and making players cards, cleaning, doing night audit and numbers Housekeeper
Downstream Casino Resort - Quapaw, OK
January 2022 to July 2022
Cleaning hotel rooms
Sales Associate
JCPenney - Joplin, MO
November 2019 to February 2020
Helping customers, cleaning, organizing
Cook 3
Downstream Casino
August 2019 to October 2019
Responsible for taking peoples orders
Prepping and portioning out food/ sauces and serving to customer Maintaining a clean environment
Crew Member/Assistant Manager
Subway - Carthage, MO
November 2018 to August 2019
Responsible for taking peoples orders
Performed tasks such as prepping, maintaining a clean environment, and handling money Accountable for opening and closing the store at the appropriate times Education
High School Diploma
Carthage High School - Carthage, MO
May 2019
Skills
• Fast learner
Dependable
Reliable
Team Player
Proper Money Handling
• Front Desk
• Kitchen Experience
• Food Preparation
• Meal Preparation
• Night Audit
• Guest Services
• Hotel experience
Assessments
Data entry: Attention to detail — Proficient
March 2023
Maintaining data integrity by detecting errors
Full results: Proficient
Retail customer service — Proficient
December 2021
Responding to customer situations in a retail setting Full results: Proficient
Delivery driver — Proficient
March 2022
Interpreting instructions or signs and solving problems Full results: Proficient
Administrative assistant/receptionist — Proficient December 2021
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Work style: Reliability — Proficient
November 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Customer focus & orientation — Proficient
July 2021
Responding to customer situations with sensitivity Full results: Proficient
Food service: Customer situations — Proficient
July 2022
Identifying and addressing customer needs in a food service setting Full results: Proficient
Attention to detail — Proficient
October 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.