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Christine Evelyn Gwaze

Scrum Master

adxxe8@r.postjobfree.com • 469-***-****

https://www.linkedin.com/in/christineegwaze767 • TX Summary

Accomplished, growth-focused, and versatile professional with expertise in Agile Development, SDLC, and multiple Agile frameworks (Scrum, Kanban, SAFe), harnessing 10+ years of experience in enhancing organizational efficiencies through the successful delivery of initiatives in agile environments. Proficient in Agile tools such as JIRA, Confluence, and Azure DevOps, ensuring streamlined project management and enhanced communication. Dedicated problem solver with expertise in all aspects of stakeholder management, risk management, change management, and strong problem-solving and decision-making abilities, driving successful project outcomes, and demonstrating excellent interpersonal and communication skills. Dedicated to continuous improvement, implementing DevOps methodologies and best practices for efficient delivery. Technical Proficiencies

Software: Agile Development SDLC SharePoint ALM JIRA & Confluence Digital.ai Slack

Visio

MS Office Suite Azure DevOps Jenkins OLAP Tools: OBIEE 11g, 12c, Visual Analyzer, BI Publisher, Tableau Databases: Oracle 9i, 12c, 19c, SQL Developer, MS Access Utilities: SQL Developer, GitHub, Jenkins, Eclipse Tools/Languages: API testing: Test automation AccelQ UI JIRA Confluence Digital.ai SharePoint GitHub Jenkins Eclipse Languages: HTML, CSS, PL/SQL, XML, Scala, R, Flat Files, CSV

Platforms: AWS Azure Oracle

Career Experience

CEI – Blue Cross Blue Shield of S. Carolina-Palmetto GBA Columbia, SC June 2022 – Present Scrum Master Remote

Administered four Java teams in AWS to develop and support Medicare servers and portals using NiFi, resulting in increased productivity, improved collaboration, and high-performing teams. Implemented coaching and development techniques to identify areas of strength and improvement, ensuring a deep understanding of Scrum theory and practice, fostering effective adherence and implementation. Prepared and delivered regular reports on progress, dependencies, and blockers to teams and management, while ensuring user stories met DoR and DoD requirements for finalization.

- Provided comprehensive Agile and Scrum guidance to product owners, effectively fostering seamless collaboration with development teams, and driving informed decision-making with cross-functional stakeholders.

- Collaborated synergistically with other Scrum Masters to resolve team impediments, accelerate Scrum adoption, and proactively contribute to the progressive growth and refinement of Agile practices within the organization.

- Orchestrated and guided four Java teams in the proficient development and robust support of Medicare servers and portals utilizing NiFi, resulting in streamlined operations and superior outcomes.

- Offered diligent support to Product Owners in meticulously documenting Epics, Features, and User Stories, ensuring meticulous attention to detail and the inclusion of pragmatic estimates. P a g e 2 3

Signature Consulting – Client: Wells Fargo, Charlotte, Nc, Remote April 2020 – April 2022 Scrum Master Remote February 2021 – April 2022 Orchestrated the smooth transition of the OBIEE Reporting team from Waterfall to Kanban model, employing coaching techniques and Scrum events to instill Agile best practices and foster the adoption of DevOps methodologies. Expertly facilitated Scrum events and served as a mentor to teams, driving culture of continuous improvement and enabling the consistent delivery of business value through the strategic implementation of DevOps methodologies and cutting-edge industry best practices.

- Empowered developers to excel in crafting resilient and impactful user stories, fostering seamless communication and synchronization with business objectives.

- Successfully guided the development team through a seamless transition from Waterfall to Kanban methodology, while providing valuable mentorship on Agile best practices and DevOps methodologies.

- Leveraged Agile tools such as Jira and Confluence to enable the development team in effectively capturing and documenting high-quality user stories, ensuring optimal project management and collaboration.

Apps Systems Engineer- OBIEE Developer Remote April 2020 – January 2021 Orchestrated and managed a centralized system for Onboarding reporting, overseeing, and optimizing a diverse portfolio of close to 150 applications across multiple departments, ensuring streamlined operations and seamless activities. Implemented and maintained materialized views and daily scheduler jobs, efficiently extracting middleware data, and orchestrating the generation of timely operational reports. Gathered, harmonized, and consolidated data from various Banking Onboarding systems, leveraging materialized views, and harnessing the power of reporting tools such as OBIEE and Tableau, to establish a robust and insightful data warehouse. Empowered and catered to the needs of over 3000 users, providing them with unparalleled access to a comprehensive suite of reports, facilitating data-driven decision-making and fostering business growth.

- Fostered strong partnerships with internal clients, effectively capturing their dynamic reporting requirements, leading to continuous improvement initiatives, and driving enhancements to optimize the overall reporting process.

- Successfully delivered comprehensive onboarding reporting solutions to more than 3000 internal users, leveraging the power of OBIEE and Tableau reporting platforms, and effectively integrating data from over 150 applications.

CSCI CONSULTING - CLIENT: INDOT, Indianapolis, IN June 2014 – January 2020 Scrum Master August 2018 – January 2020

Coached and advised the team on enhancing team velocity, efficiency, and productivity, leveraging tools such as JIRA and Microsoft Projects to drive continuous improvement initiatives. Supported transitioning from traditional project management to Agile methodologies, ensuring effective coordination between cross- functional teams, facilitating Scrum events, and fostering continuous improvement to enhance overall project outcomes.

- Directed successful delivery of the GIS-driven Central Crash Portal by providing unwavering support to the Development team, effectively leveraging the Scrum Framework. Achieved an exceptional track record, with 99% of deliverables completed within budget and maintaining a remarkable defect rate of less than 5%.

Sr. Software Developer – OBIEE Developer June 2014 – July 2018 Established effective collaboration with users, actively participating in meetings to gather requirements and discuss issues to be addressed, ultimately contributing to the development of dashboards and customized reports in OBIEE. Maintained dynamic and session variables in the RPD admin tool, strategically utilizing them to P a g e 3 3

achieve desired functionality and enhance the overall performance of the reporting system. Developed and delivered custom reports and ad-hoc queries using Oracle Answers, seamlessly integrating them into application-specific dashboards to meet the unique needs of stakeholders.

- Demonstrated expertise in designing and implementing dimensional hierarchies, level-based measures, and time series measures, enabling efficient data analysis and reporting capabilities.

- Implemented robust data and UI level security measures, assigning appropriate access levels to users and subject areas based on specific requirements, ensuring data confidentiality and compliance.

- Generated and delivered customized reports and ad-hoc queries using Oracle Answers, adhering to project timelines and budgetary constraints, while employing a combination of waterfall and hybrid methodologies.

Additional Experience

OBIEE SR Business Analyst, Tailwind Associates – New York State – Office of Mental Health, Albany NY Business Analyst, Santander Consumer USA – Dallas, TX Performance Metrics, Morgan Stanley - Saxon Home Mortgage, Irving TX Operations Analyst, Citi Group – Citi Auto Financial, Las Colinas, TX Education

Bachelor of Business Administration in Finance

Dallas Baptist University, Dallas, TX

Certifications

Project Management Professional (PMP)

Certified Scrum Master (CSM)

Certified Scrum Product Owner® (CSPO)

Certified SAFe®5/ 6 Agilist

Certified Oracle Business Intelligence Enterprise Edition

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