Data Entry Desk Receptionist

Landnettle Washington

Objective

Well-rounded customer service professional looking for an opportunity within a stable

environment where she can utilize her customer service, empathetic nature and office skills in

a fast-paced environment.

Work Experience

Data Collection Operator: 3/2022-

4/2022

• Data Entry

• Type 35wpm

Sales Associate: Killeen, Tx

12/2021-2/2022

• Answer multi line phone console.

• Data Entry

• Type 35wpm

Universal Customer Care Agent: Austin,

TX 2/2019 - present

● Assist customer with issues

regarding warranty repairs and

services.

Customer Service- Temple, TX (Laid-off)

1/18 to 1/20

● Assist members/callers with healthcare insurance and financial services, Data entry, type

35wpm.

● Collections efforts and generating on average over 100 calls on a daily basis.

Customer Service (Another position

offered)

Teletech United Health Care - Temple, TX

11/17-1/18

● Assist members/callers with healthcare insurance and financial services, Data entry, type

35wpm and generate a high volume of both inbound and outbound calls

Front Desk Receptionist

(Went out of Business)

Phenomenal Hair Designs D

12/12-1/16

● Able to answer multi line phone console, Type 35wpm, Able to perform credit

card/debit/cash transactions, Alfa/numerical filing, data entry, MS office/excel.

PBX Switchboard Operator (Not a good fit)

6th Street Answering Service

4/08-11/12

PBX Switchboard Operator (Not a good fit)

Desert Valley Hospital

1/03-9/08

Medical Billing and Coding Specialist (relocated to TX)

Desert Valley Hospital - Victorville, CA

1/03-06/05

● Medical Billing and coding and heavy data Entry, ICD9-10 coding.

● Electric alpha and numeric filing.

Education

High School Diploma

George Washington Adult High School

Skills

Front Desk, Front Office, Reception, Customer Service (1 year), Call Center, CSR, Customer

Care, Customer Support

Contact this candidate