Customer Service Data Entry
Resume:
Isabel Juarez Bilingual Spanish & English
NewWindsorNy12553
**************@*****.***
Skills
● Medical records
● Data entry
● Patient care
● Phone calls
● Lab administration
● Time management
● Customer service
● Ability to communicate with patients and families to alleviate fears and anxieties and make them feel comfortable and cared for
● Computer skills
● Phone etiquette
Experience
December 2018-November 2020
Adams Fairacre Farms, Newburgh Ny - Bakery associate
•Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
•Conversations with customers to track requests, problems and solutions for the problem.
•Met and exceeded productivity targets by handling every interaction with top-notch customer service
November 2020-April 2021
Journeys, Gainesville Fl - Sales associate
•Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
•Conversations with customers to track requests, problems and solutions for the problem.
•Met and exceeded productivity targets by handling every interaction with top-notch customer service
November 2020-April 2021
Sweetberries, Gainesville Fl - Cashier/server
•Worked with the kitchen staff in preparing the food in the correct table wares or packaging if for taking out..
2
•Wait tables, bus tables, count up and down register, open and close store, Inventory. etc
•Met and exceeded productivity targets by handling every interaction with top-notch customer service
• Took orders, brought prepared food out to the table.Ensured the quality of visit was at all satisfactory.
April 2021-Current
Highland Optometry, Highland Ny - Medical receptionist
•Greet clients with courtesy
•Handles incoming calls on a multi-line phone system and directs them to the correct staff member while answering general information questions as required
•Provides administrative support to the executive staff when needed, such as data entry, preparing correspondence and record-keeping
•Maintains lobby in a neat and organized fashion to ensure that clients are comfortable and feel welcomed
•Coordinates with the office manager to ensure office supplies are well stocked Education
Newburgh Free Academy, Newburgh Ny - High School
Hearts & Mind Training Center Albany NY -Phlebotomy Certification Certification
● (BLS) Basic Life Support American Red Cross November 2022
● ( CPT ) NPS - Certified Phlebotomy Technician November 2022
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