Storage And Networking Specialist

RASHAUD THOMAS STORAGE AND NETWORKING

SPECIALIST

252-***-**** ● adxx83@r.postjobfree.com ● Raleigh, NC 27614 Driven network engineer with a distinguished military background and over 15 years of combined experience in the military and IT profession. Skilled in designing and implementing robust network architectures, optimizing performance, and ensuring seamless connectivity. Committed to leveraging my technical expertise, leadership abilities, and strong problem-solving skills to contribute to the success of an organization in the civilian sector. Seeking a challenging network engineering role where I can utilize my diverse skill set to enhance network infrastructure, strengthen security measures, and drive operational efficiency. By delivering reliable and scalable solutions, I aim to maximize uptime, minimize downtime, and support the organization's growth objectives. I will always strive to bring a strong business process experience and knowledgeable technical orientation to any team. I am an effective communicator with business and technical resources. I am willing to lead and learn on any project.

EXPERIENCE

Data Consultant Syniti

APR '21 - PRESENT

● Developed resolutions to problems of limited scope (created articles/documentation) Worked closely with the customer to resolve technical issues on various information systems and information storage platforms

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● Worked as part of a team ensuring smooth transitions for customer and field reported software issues

● Understanding of Storage industry (Storage management, Storage Architecture,

● Business Continuity)

● Networking –used knowledge of TCP/IP, Ethernet, addressing, mapping, flow control, naming, routing/traffic

● Apart of special S1(high severity) cases

● Company

Consultant Energizer Brands

APR '21 - PRESENT

● Consultant for migrating Order to Cash (OTC) data from Epicor iScala to SAP

● ECC

● Supported the migration of Vendor Master Data for five LATAM countries and

● Epicor source systems

Used Advanced Data Migration (ADM), Web Applications for data collecting, cleansing and validating purposes

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● Created preload reports for validation and loading Consultant Bio-Rad

APR '21 - PRESENT

Plan To Make (PTM) Bio-Rad is a global leader in developing, manufacturing, and marketing a broad range of innovative products for the life science research and clinical diagnostic markets

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● Responsibilities

Responsible for the data transformation of PTM objects for both ECC to ECC and Baan IV to ECC implementations

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● Created Web Applications for collecting and staging data in support of multiple migration objects

● Provided referential integrity analysis of constructed data Lead Technical Support Engineer Dell Technologies, Durham, NC OCT '14 - MAR '21

● Created and maintained system backups and data recovery solutions.

● Ensuring the transfer of encrypted data via replication between storage systems

● Apart of special S1(high severity) cases

● Deleted, created and managed user accounts and privileges using Active Directory.

● Monitored system performance and implemented system upgrades as needed.

● Analyzed internal and external customer needs to develop tailored solutions for user issues.

● Conferred with staff, users, and management to establish requirements for new systems or modifications.

● Networking – Knowledge of TCP/IP, Ethernet, addressing, mapping, flow control, naming, routing/traffic.

● Understanding of Storage industry (Storage management, Storage Architecture, Business Continuity).

● Worked as part of a team ensuring smooth transitions for customer and field reported software issues. Worked closely with the customer to resolve technical issues on various information systems and information storage platforms

●

● Developed resolutions to problems of limited scope (created articles/documentation) Customer Support Technician AT&T

JAN '13 - OCT '14

Referred major hardware and software problems and defective products to vendors and technicians for service.

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● Assisted with case creation

● Addressed and resolved customer concerns promptly

● Enhanced customer retention and satisfaction by providing outstanding and prompt customer services

● Troubleshooting (BVOIP)

● Created detailed reports outlining the status of each technical issue reported by customers.

● Provided guidance in setting up secure wireless connections for home networks.

● Diagnosed network problems by running ping tests and traceroutes to isolate the source of the issue. Supervisor US Navy, Boatswains Mate

OCT '05 - OCT '13

● Responsibilities

● Developed a Preventive Maintenance Schedule for all equipment systems

● Planned numerous daily projects involving work order writing, tools, parts, and supplies

● Planned numerous small boat operations

● Lead a group of sailors in oil rig operations, training, and sea operations

● Team mate and leader in protection of Naval Base

● Spent over 2 years in foreign countries for protecting and serving my country

● Navigate and Drive US Navy ships as Helmsman., Karen

● Responsibilities

● Troubleshooting (BVOIP)

● Assisted with case creation

● Addressed and resolved customer concerns promptly

● Enhanced customer retention and satisfaction by providing outstanding and prompt customer services EDUCATION

ECPI University, Raleigh, North Carolina

Completed Coursework Towards Degree In Network Security SKILLS

Data Encryption Customer Satisfaction Data Migration Bug Reports Data Manipulation Training Methodologies Project Requirements Team Meetings Database Updates Client Training Delivery Google Sheets Operational Processes Service Level Agreements Effective Customer Service Logical Reasoning Project Documentation Budget Management Critical Thinking Skills Network Maintenance

CERTIFICATIONS

Information Storage Management Certified in the Syniti Data Migration Methodology

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