Customer Service Data Entry
Resume:
CONTACT INFORMATION
Email: *************@*****.***
Residence: Newberry, South Carolina 29108
THOMASINA REGINA BAXTER-HARDY
Patient Care, Transformational Leader, Office Support
CAREER PROFILE: Dedicated, hardworking and customer focused professional offering 15+ years of extensive experience in areas such as manufacturing, patient health care, and customer service.
Recognized throughout career for ability to train new hires and team members, display a strong commitment to quality of work, exceed goals and follow safety guidelines. My overall goal is to obtain a position within the patient health care field where my skills and experience can be utilized to bring value and achieve business objectives.
PROFESSIONAL EXPERIENCE
AREAS OF EXPERTISE
Manufacturing and Production Operations
Assembly Line Efficiency
Workflow Management
Strategic Planning and Scheduling
Check and monitor vital signs
Patient Personal Hygiene and emotional support
Staff Training and Development
Preventive Maintenance
SKILLS
Safety and Compliance
Collaborative Teamwork
Time Management
Strong Analytical Skills
Problem Solving Skills
Advanced Data Entry
Strong Decision-Making Abilities
Organizational Skills
Phlebotomy
EKGs/ECGs
CNA
Brook Health Care Chapin, South Carolina
Patient Care Technician Jan 2023 to April 2023
Keep client’s rooms tidy and sanitized.
Observe and monitor client’s vital signs including pulse and blood pressure.
Perform preliminary diagnostic test.
Executed daily personal hygiene tasks per client including room tidying and changing liens,
Samsung Electronics America Newberry, South Carolina
Machine Operator October 2017 to October 2021
Achieved goals by operating machines to get plates to the line in a to reach production targets.
Held accountable for ensuring safety, completion of daily schedule orders, and making sure that all machines are running properly.
Oversaw the restart of machines in case of shutdown or malfunction as well as monitors housekeeping and entering defects in the system.
Followed operating instructions by using preventive maintenance techniques to keep equipment operating smoothly.
Consistently adhered to company safety standards while meeting all deadlines and production goals in a deadline driven environment.
Documented inspection results by completing reports, daily logs, and accurately summarizes re-work and waste including inputting data into quality database.
Caterpillar Newberry, South Carolina
Assembly Worker/Machine Operator October 2006 to October 2017
Achieved productions goals by excelling in interpreting detailed layouts of instructions, blueprints, and inspection of completed assemble Diesel engine generators to ensure units passed quality checks.
Successfully assembled sub-frames, looms (wiring harnesses), control panels, running gear, canopies, and other components such as alternators.
Held accountable for safely operating machinery and equipment such as fork trucks, cranes, and other powered vehicles.
Assisted team leader by monitoring line workflow and operations including troubleshooting breakdowns, performing
preventive maintenance and performing routine pre- and post-inspections.
Collaborated with team leaders and other leads by participating in Process Improvement Dialogs (PIDs) and in creating standardized work.
Submitted Continuous Improvement (CI) ideas within start-up meetings with team members to gain feedback as much feedback as necessary.
Provided effective training to new staff members and employees on standard work instructions and how to construct generators sets.
Reviewed, analyzed, and inputted data into CAT computer systems for record collection and reporting as well as worked diligently on CPS Guiding Principles. (Understands and identifies waste)
EDUCATION
Diploma, Newberry High School – Newberry, South Carolina (2003)
NCCT/ Piedmont Technical College – Newberry, South Carolina (2022)
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