Customer Service Technical Support
Resume:
DEJA
CHISOLM
OBJECTIVE
Results-driven professional with a
degree in Criminology and a
diverse background in
implementation, account
management, and customer
service. Seeking a challenging
position in the technology sector
where I can leverage my skills in
digital forensics, cybersecurity,
data analysis, and project
management.
ADDRESS
Houston tx 77090
PHONE
***********@*****.***
EXPERIENCE
Account Executive Yelp, Houston, TX
Developed and maintained relationships with a portfolio of clients, providing strategic guidance, identifying opportunities, and delivering exceptional customer service.
● Collaborated with clients to understand their business objectives, utilizing Yelp's advertising and marketing solutions to drive customer engagement and achieve desired outcomes.
● Conducted sales presentations, negotiated contracts, and closed deals, consistently meeting and exceeding sales targets.
Implementation Specialist Tyson Foods, Houston, TX
● Led the implementation of technology solutions for Tyson Foods, ensuring seamless integration and successful deployment.
● Worked closely with cross-functional teams to gather requirements, configure systems, and manage project timelines, ensuring on-time and on-budget delivery.
● Provided training and technical support to end-users, addressing questions, troubleshooting issues, and ensuring optimal system utilization.
●
EDUCATION
BACHELOR OF SCIENCE IN CRIMINOLOGY UNIVERSITY OF CHARLOTTE NORTH CAROLINA, CHARLOTTE, NC
CERTIFICATION: QUALYSGUARD CERTIFICATION
SKILLS
● Digital Forensics
● Cybersecurity
● Data Analysis
● Project Management
● Customer Relationship Management
● Sales and Account Management
● Training and Technical Support
● Cross-functional Collaboration
References: Available upon request
Contact this candidate