Customer Service High School

Berenice Varela

Server, Supervisor, Receptionist

Anaheim, CA 92801

**********************@*****.***

+1-323-***-****

Authorized to work in the US for any employer

Work Experience

Waitress

Cantina Frida - Beverly Hills, CA

September 2021 to Present

• Welcome customers

• Hospitality

• Explaining to customers with details the menu.

• Train new staff

• Upsale alcohol.

Receptionist

Santa Dental Office - Anaheim, CA

January 2021 to August 2021

• Greeted patients as they entered the office

• Appointments for patients

• Made phone calls

• Verified medical and insurances benefits

• Entered patient insurance information into data base

• Scanned documents

• Maintain at all times the front desk clean and organized

• Open/ and close the clinic

• Greeted patients as they entered

Server

Fridas cuisine - Cerritos, CA

April 2017 to March 2020

Customer service, hospitality, maintain at all times bar and servers area organized and clean at all times. explain the menu to customers and upsale alcohol drinks. Server/Assistant Manager

Cafe Sevilla - Long Beach, CA

December 2017 to November 2018

* Spanish tapas, cocktails, and wine program

* Responsible for customer satisfaction, discounts, and modifications on the floor

* Additional experience with banquets and bottle service Sales Representative

T-Mobile - Huntington Park, CA

May 2016 to January 2017

* Customer service

* Standard opening and closing duties

* Responsible for financial evaluation including credit Server, Supervisor

El Sushi Loco - Downey, CA

July 2013 to September 2016

* Seafood with Mexican-Asian fusion

* Assisting guests with menu selection and drink recommendations

* Training new employees and overseeing routine inspections Bartender

Mariscos Los Cabos - Los Angeles, CA

May 2011 to March 2013

* Sports bar with beer, wine, simple cocktails

* Responsible for inventory and schedule management

* Standard opening and closing duties

Education

High school or equivalent

John Marsha High School - Los Angeles, CA

Huntington Park High School - Huntington Park, CA

Skills

• Aloha, Microsoft etc (6 years)

• Food Service

• Hospitality Experience

• Customer Service

• training

• Server

• Sales

• POS

• Customer Service

• Sales

• Server

• training

• fast learner

• POS

• Organizational Skills

• Upselling

• Schedule Management

• Bartending

• Micros POS

• Host/Hostess

• Management

• Guest Services

• Banquet Experience

• Leadership

• OpenTable

• Dental Receptionist

• Food safety

• Restaurant experience

• Food handling

• Serving

• Time management

• Aloha POS

Languages

• English, Spanish - Fluent

Certifications and Licenses

food handler certificate

Contact this candidate