Gail arroyo

*** **** ********* ***. ****** Stream, NY 516-***-**** adxx40@r.postjobfree.com

Objective

To form synergistic alliances in the workplace to create the most efficient use of my skills towards a common goal of company, employee, and customer satisfaction.

Experience

PENINSULA NURSING AND REHAB CENTER Far Rockaway, NY

Business Office Coordinator January 2022 – Present

Distributes cash and posts daily deposits Resident Trust Account, reconcile monthly, close accounts for discharged residents, follow up on outstanding checks, and all other responsibility per RTA Policy.

Follow up on new admissions and conversion payments immediately upon admissions or 1st day of private pays

Enroll Direct Deposit and complete Rep Payee requests as needed. Compiling and submitting Medicaid applications.

Assists with SSI, SSD, and SSA applications for residents.

HEALTH PLUS MANAGEMENT Uniondale, NY

Verification Specialist March 2019 – January 2022

Verify account eligibility and financial currency to determine eligibility of insurance claims

Meticulously input and organize raw data into various spreadsheets and documents

Communicate directly with customers and medical personnel to obtain authorization for services

Compile weekly and monthly summaries of account reviews for universal reference

Scheduling and billing patients for services rendered

ADVANTAGE HEALTHCARE CENTERS Brookville, NY

Patient Services Representative July 2017 – March 2019

Verify account eligibility and financial currency to determine eligibility of insurance claims

Set up TeleMed services for patients and doctors; Insurance and billing verification

Update and maintaining physician schedules

ORLIN & COHEN ORTHOPEDIC GROUP Lynbrook, NY

Office Practice Associate May 2016 – July 2017

Commercial Insurance and billing verification

Verifying co-insurance status and patient eligibility

Analyzing out-of-pocket accumulation and applying deductibles

P ROHEALTH Lake Success, NY

Receptionist November 2013 – May 2016

Answering and directing incoming phone calls

Verifying Insurance and account information

Authorizing E-script prescriptions

Scheduling and confirming appointments

General billing and discharge

BROADRIDGE Brentwood, NY

Transfer Auditor April 2011 – November 2013

Work with dividends from shareholders and ensure transfers from stock to stock

Organize PowerPoints to illustrate market trends and quarterly reports

Distribute checks and verifying amounts

LAW OFFICE OF FORSTER & GARBUS Commack, NY

Secretarial Assistant December 2009 – April 2011

Data entry of all court proceedings and applicable supporting documentation

Assist accountant in gathering payment information and filing

Handling reception and scheduling duties

EVO Bronx, NY

Merchant Processing and Collections Specialist August 2007 – December 2009

Collated tax returns and compiled financial records to present to the IRS

Rectify client collection accounts; Monitor and prevent fraudulent activity

PETRO HOME SERVICES Woodbury, NY

Customer Service Representative & Dispatcher June 2005 – August 2007

Input billing reports, price adjustments, rates, and quotes

Organize scheduling of dispatchers, technicians and line servicing

NASSAU COUNTY DEPARTMENT OF PUBLIC WORKS Nassau County, NY

Office Clerk September 2002 – June 2005

Received phone calls and packages

Prepared and tracked all service schedules

Monitored daily budget changes and service bulletins and published bid information

Education

Nassau County Community College 2002-2003

Associates and Phlebotomy Certification 3.7 GPA

SKILLS AND ACKNOLEDGEMENTS

Extensive Customer Service and Consumer Relations experience

Clerical data entry and scheduling

Detail oriented and office proficient

Contact this candidate