Customer Service Representative
Resume:
TI’ONNA T. MCC
**** ****** ***** *** ******, TX 76052
Customer Service Representative
Goal-oriented and dedicated customer service representative with three years of customer relationship
experience. Highly Competent in navigating and maintaining positive relationships with customers. Always
practice great business ethics to maintain a high level of integrity.
QUALIFICATIONS
HIGH SCHOOL DIPLOMA: EATON HIGH SCHOOL, HASLET, TX MAY 2022
PROFESSIONAL EXPERIENCE
WHATABURGER FORT WORTH, TX
SEPT 2020- PRESENT
POSITION: MANY DUTIES/TEAM LEADER
HOURS/WEEK: 40
Taking food and drink orders, cleaning work stations and dining areas, ringing up purchases, preparing food,
manning drive-thru windows, restocking foods, unloading food shipments, and answering customer questions
regarding menu items, policies, and services.
Iam responsible for ensuring each customer's experience meets or exceeds expectations. I supervise the
performance of entrusted Team Members and lead them to perform all tasks according to stands. Undertakes the
duties and tasks assigned to the Team Members as and when required to ensure that a high level of customer
service is maintained.
OCT 2021— JAN 2021
POSITION: THEATER TEAM MEMBER
HOURS/WEEK: 10
Answered guest questions and made them feel comfortable, while ensuring a quality listening and viewing
experience
Worked cross functionally as an Usher, Box Office Cashier or C.
Greeted Guests with a smile in a timely and professional manner
Operates POS system for all transactions completed on assigned register, including proper cash
balancing, distributing correct inventory and tickets associated with each sale, properly logging off when away
from register, reporting any concerns to management (including unauthorized use of assigned register), etc
t as staffing needs require
DAYCARE INFANT/TODDLER TEACHER
JAN 2021-AUGUST 2021
Helped maintain the cleanup of classrooms and assisting in the needs of infants. Worked to ensure healthiness
and safety essentials and tools. Cpr certified and Classroom trained.
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TV’'ONNA T. MCCUTCHEON- RAPER
“SKILLS
ACCESS, EXCEL, PROJECT, POWERPOINT, OUTLOOK, WORD, MS TEAMS, ADOBE
ORGANIZATIONS
SAFE HAVEN OF TARRANT COUNTY: Partnered up with this organization and we provided toiletries,
purses, socks, and blankets for the women who has suffered from domestic violence.
HOPE SUPPLY: Hope Supply Co. serves the critical needs of homeless children living in shelters in North
Texas. The Hope-in-a-Box program is a great opportunity for you to make a difference in the lives of these
children by providing hygiene items in personal boxes of hope.
MINNIE’S FOOD PANTRY: Minnie's Food Pantry (MFP) is a nonprofit organization headquartered in Plano,
Texas. We believe that overall wellness begins with healthy food and financial education. Our goal is to provide
numerous programs that help families gain long-term food security and to break the generational curse of
people (especially children) in low-income areas not having access to fresh fruits and vegetables.
Contact this candidate