Technical Support Motion Control
Resume:
Ken Raikes
Lakewood, CO ***14
Home: 303-***-****
Cell: 720-***-****
E-mail: *******@*****.***
Expertise:
A seasoned professional with over 30 years of comprehensive technical support, repair and application engineering in a variety of networked industrial control and automation technologies and applications.
Education:
1980: University of Oregon, Bachelor of Arts
1993: Santa Rosa Junior College, Santa Rosa, CA, Electronic Engineering Technology Certificate.
Certifications/Affiliations:
2023: Computer Technology Industry Association A+ Certificate, Pending (Currently enrolled)
1992: Sonoma State University, Certificate of Training Management
1991: Instructor, Dale Carnegie Course for Communication and Human Relations
1987: Public School Teaching Certification in Oregon, Nevada, and California
Experience:
2/2023 to Present: Mechanic/Technician, Kroger Denver Central Fill Pharmacy, Denver, CO
Electrical, Mechanical and IT maintenance of central fill pharmacy. Robotics, conveyors, PLC, servers, switches and routers.
12/2011 to 1/2023: Field Support Engineer, Parata Systems LLC, Durham, NC
Customer focused technical support of a fleet of pharmacy automation systems in Colorado, Nebraska, Kansas, Wyoming and New Mexico. Robotics, electro- mechanics, pneumatics and computer networking,. I travel extensively to perform preventive maintenance and repair on a variety of pharmacy automation machines.
09/2007 to 12/2011: Application Engineer, Precision Technologies Inc. Roanoke, VA
Telephone support of Motion control and factory automation systems including servos, steppers, screw actuators, belt actuators and fluid power systems. I helped customers with system design, equipment specification and customer training on networked automation controls, servo systems and mechanical transmission systems.
06/2004 to 09/2007: Motion Control Product Manager, Rexel Electric Denver, CO
Motion Control and Programmable Logic Controller/Human Machine Interface Specialist specializing in Allen Bradley products for Colorado and Wyoming. I managed all aspects of sales, marketing and technical support of the motion control, PLC and HMI products. I utilized my technical knowledge to assist in system concept design, field repair, training and planning. Some of my customers were Ball Metal, Ball Aerospace, Coors, CoorsTek, Kodak and Owens-Illinois. My expertise is in the physics and practical application of motors and actuators to create robotic electromechanical factory automation systems, robotics and control. I helped clients design and specify robotic equipment to increase accuracy and speed in manufacturing processes
01/2003 to 06/2004: Outside Sales Engineer, In-Position Technologies, Lakewood, CO
Application engineering and sales for factory automation components especially motion control. Design and technical support of computer controlled electromechanical systems.
08/1990 to10/2002: Training Manager/Application Engineer, Parker Compumotor, Rohnert Park, CA
Developed, delivered and maintained a thriving product training program. The focus was technical information transfer for customers, engineers and sales professionals. Maintained training equipment inventory including documentation and component repair.
03/89 to 08/90: Electronics Repair Technician, Hewlett-Packard, Rohnert Park, CA
Component level troubleshooting and repair of electronic devices such as oscilloscopes and spectrum analyzers. The signal analysis division in which I worked as a flex-force employee, manufactured spectrum analyzers and oscilloscopes.
05/86 to 11/88: Electronics Repair Technician, Weigh-Tronix, Santa Rosa, CA
Component level troubleshooting and repair of electronic devices such as precision digital scales. Weigh-Tronix manufactured digital counting scales. I worked in the repair department which took in customer owned counting scales for repair and refurbishment. Besides repairing scales, I did telephone support for customers and distributors.
Strong computing skills
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