Dennis Mason

260-***-****

adxwzh@r.postjobfree.com

inkedin.com/in/dennis-mason-1aa0b1261

SUMMARY

CompTIA A+ trained and certified to be completed July 2023, with strong knowledge of computers such as networking, hard drives, motherboards, ports, and RAM. Problem solving, being able to identify the root cause of a problem and find solutions. Active listening, clear communication, and empathy skills. Recently became a Certified Blockchain expert in the blazing new blockchain technology sector.

EDUCATION

Clark University TechBoost CompTIA A+ July 2023

CourseCareers Certified Technical Sales March 2023 Block Chain Council Certified Ethereum Blockchain March 2023 Block Chain Council Certified Mixed Reality March 2023 Block Chain Council Blockchain Certified Expert February 2023 Block Chain Council Certified NFT Expert January 2023 SKILLS AND ABILITIES

Excellent Communication Skills Customer Service Troubleshooting Time Management Customer Relations Management Security Concepts Cloud Computing Networking WORK EXPERIENCE

Sales Development Representative (Remote) March 2023 - Present Leadium Ft Wayne, Indiana

• Promoted SaaS B2B products and services.

• Delivered quality customer service.

• Developed and maintained customer relationships.

• Salesforce, HubSpot, Outreach, ZoomInfo, LinkedIn Machinist November 2021- August 2022

Ft Wayne, Indiana

Dana Corporation

• Planed, coordinated, and performed installation, setup of machinery.

• Test and adjusted as needed. Troubleshoot diagnose and repair malfunctioning equipment.

• Set up and operated conventional, special purpose and computer numerical control machines and machining centers to machine metal parts by performing following tasks and responsibilities.

• Perform routine machine maintenance and repair minor damages.

• Monitor Output to ensure consistency with specifications and discard defects. Multimatic Corporation December 2020- November-2022 Ft Wayne, Indiana

Mizumashi

• Ensured proper communication among teams.

• Used enterprise resource planning (ERP) software.

• Used continuous improvement methods to decrease any errors.

• Trained new existing employees on methods and strategies.

• AccuPOS inventory tracking.

CafeValley July 2019 – May 2020

Marion, Indiana

Inventory Control Clerk

• Maintained and updated records.

• Reported discrepancies between physical count and computer records.

• Developed and improved inventory management procedures.

• Excel, AS400, Microsoft Office.