Hali Ann Softing Durand HD
Executive Assistant
Seasoned professional looking to optimize the 25+ years of resources, methods, tools, techniques & competencies I have to increase efficiency, maximize profits, promote personal development, support quality & uphold workplace morale for your company’s position. PROFESSIONAL EXPERIENCE
Executive Assistant - ME Leasing/Kesselring Vineyards, 3+ years
• Simplified & streamlined workflows
• Restructured database management & spreadsheet programs
• Ensured Federal & State reporting requirements are enforced
• Counseled staff on workflow operations
Certified Nursing Assistant - Bethany Retirement Living, 1 year
• Observed & assessed patient stats
• Communicated with patients, families & medical teams
• Applied medical knowledge & documented records
Director of Planning & Zoning - Clay County Government, 5 mos Cass County Planner - Cass County Govt, 5+ yrs
• Oversaw floodplain & subdivision ordinances
• Administered Master Street Address guide & GIS mapping
• Overhauled comprehensive & zoning regulations
• Wrote & edited policies & publications
• Implemented financial analysis, budgeting & cost management
• Supervised & delegated team during elections
• Composed & presented lectures
Office Associate III - City of Fargo, 6+ years
• Audited & directed city parking program
• Acquired clients for advertising
• Operated community development programs
• Advocated for customers across various departments Data Analyst, Marketing Coordinator - BCBS, 9+ years
• Headed Section 105 claims reimbursement
• Engineered & coordinated marketing materials
• Analyzed medical database per diagnostic coding
****@***-*******.***
Fargo ND
EDUCATION
ND Life & Annuity Agent License
Certified Nursing Assistant
ND State College of Science
Master’s in Public, Health &
Human Services Administration
MN State University Moorhead
Bachelor’s in Business Management
Kaplan University
Associate of Arts, Art & Design
Moorhead State University
SKILLS
Certified Neutral
Creativity
Empathy
Flexible & Adaptable
Customer Service
Problem Solver
Effective Communicator
Active Listener
Integrity
Open-mindedness
Organization
Objective