Hali Ann Softing Durand HD

Executive Assistant

Seasoned professional looking to optimize the 25+ years of resources, methods, tools, techniques & competencies I have to increase efficiency, maximize profits, promote personal development, support quality & uphold workplace morale for your company’s position. PROFESSIONAL EXPERIENCE

Executive Assistant - ME Leasing/Kesselring Vineyards, 3+ years

• Simplified & streamlined workflows

• Restructured database management & spreadsheet programs

• Ensured Federal & State reporting requirements are enforced

• Counseled staff on workflow operations

Certified Nursing Assistant - Bethany Retirement Living, 1 year

• Observed & assessed patient stats

• Communicated with patients, families & medical teams

• Applied medical knowledge & documented records

Director of Planning & Zoning - Clay County Government, 5 mos Cass County Planner - Cass County Govt, 5+ yrs

• Oversaw floodplain & subdivision ordinances

• Administered Master Street Address guide & GIS mapping

• Overhauled comprehensive & zoning regulations

• Wrote & edited policies & publications

• Implemented financial analysis, budgeting & cost management

• Supervised & delegated team during elections

• Composed & presented lectures

Office Associate III - City of Fargo, 6+ years

• Audited & directed city parking program

• Acquired clients for advertising

• Operated community development programs

• Advocated for customers across various departments Data Analyst, Marketing Coordinator - BCBS, 9+ years

• Headed Section 105 claims reimbursement

• Engineered & coordinated marketing materials

• Analyzed medical database per diagnostic coding

701-***-****

adxwxr@r.postjobfree.com

Fargo ND

EDUCATION

ND Life & Annuity Agent License

Certified Nursing Assistant

ND State College of Science

Master’s in Public, Health &

Human Services Administration

MN State University Moorhead

Bachelor’s in Business Management

Kaplan University

Associate of Arts, Art & Design

Moorhead State University

SKILLS

Certified Neutral

Creativity

Empathy

Flexible & Adaptable

Customer Service

Problem Solver

Effective Communicator

Active Listener

Integrity

Open-mindedness

Organization

Objective

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